This was the worst Pizza Hut that I have ever dealt with I ordered my pizza online to be delivered and paid with my credit card I received a text stating my pizza was on the was it took 1 1/2 - 2 hours to get it to me when I not far from them and it was cold.
Jazmine Braaksma
I ordered a big box with three one topping pizzas around 6:20. Got a text notification at 6:38 saying it was out for delivery. I called at 7:15 to check and they said it would here soon. Called again at 7:50 and the guy was very rude telling me that it there were two pizzas before me and said that it takes over an hour to deliver 3 pizzas. It’s now 8:00 and i still haven’t gotten my order. It does not take an hour and a half to deliver 3 pizzas.
Angela Kifer
I ordered pizza today at 2:59 pm. My order was 1 personal pan with sausage and a mt dew. 1 supreme, one pepperoni and one cheese pizza. It finally got to my house at 4:20. My personal pan was inedible it had huge meatballs on it, no sausage and no drink. The other three pizzas were cold. I realize it’s pizza and it can be reheated, but when you spend $40 on a meal plus a tip your order should at least be correct and hot. I am so tired of subpar food from any delivery service. I will not be ordering from this Pizza Hut anymore. It’s ridiculous that this is acceptable to anyone.
Jake Guthrie
The pizza was plain nasty. I've eaten at almost every pizza place in jonesboro.. and my experience has never been so bad. The dough was greasy and overcooked, and there was practically no sauce. The crust was crunchy and the bacon was practically all fat. Terrible place to eat.
JGX86
Thieves who can't even make a pizza right. Go anywhere else, this place has horrible staff and extremely low standards.After over an hour waiting on delivery they give us the wrong order and it's cold. Couldn't get anybody to answer the phone there, had to contact customer service through their website. They eventually gave us store credit to make up for it but when we tried to use it they said it had already been used. Almost 100% sure the employees just spend your store credit on themselves and charge it to your account and the management knows it because they didn't fight us at all when we said we didn't spend it. We will never go to this awful place again and I will be complaining about the theft of our store credit to the corporate headquarters.
Brandon Worsham
I love pizza
joshiX86
Thieves who can't even make a pizza right. Go anywhere else, this place has horrible staff and extremely low standards.
Dana O'Guinn Totty
I ordered my food at 11:27, called to ck at almost 1 hour, said food was just coming out of oven, would be there. 38 min. later, got cold, dried out food. No discount, no apologies, charged a delivery fee. Taking an hour and half to get a pizza is ridiculous! Do not and will not recommend. This is the second time!!
Adam Steuart
Horrible service every time. Seriously someone needs to be fired.
Been orderinvg for 2 years and customer service is a 2 star if that but I bypass it because it's 2 mins away from my house. But for you to accept a order from a debit card through delivery or online but can't accept it from a carry out is beyond me!! Please tell me what the difference is?? I will not go by to this location nomore. And the guy is always rude!! If you don't want to work please do not work at a customer service fast food restaurant!!
Tommy Zimmerman Jr
Great fast and cheap
Kassi Riley
the person working the front was incredibly rude, there was a piece of plastic melted into my pizza, and my order was wrong. I was treated like the wrong order and plastic were my fault.
Khylin Rainey
How are you show me every idea only with you not that guy you are sick
john blaylock
The worst service. I waited 3.5 hours for a delivery and I'm 0.6 miles from the store called to find out what's going on with the order was offered a $10 credit on my next order called the next week to give them another chance was hung up on 4 times and then told they didn't want my business before I even placed my order
Excellent food and service
This was the worst Pizza Hut that I have ever dealt with I ordered my pizza online to be delivered and paid with my credit card I received a text stating my pizza was on the was it took 1 1/2 - 2 hours to get it to me when I not far from them and it was cold.
I ordered a big box with three one topping pizzas around 6:20. Got a text notification at 6:38 saying it was out for delivery. I called at 7:15 to check and they said it would here soon. Called again at 7:50 and the guy was very rude telling me that it there were two pizzas before me and said that it takes over an hour to deliver 3 pizzas. It’s now 8:00 and i still haven’t gotten my order. It does not take an hour and a half to deliver 3 pizzas.
I ordered pizza today at 2:59 pm. My order was 1 personal pan with sausage and a mt dew. 1 supreme, one pepperoni and one cheese pizza. It finally got to my house at 4:20. My personal pan was inedible it had huge meatballs on it, no sausage and no drink. The other three pizzas were cold. I realize it’s pizza and it can be reheated, but when you spend $40 on a meal plus a tip your order should at least be correct and hot. I am so tired of subpar food from any delivery service. I will not be ordering from this Pizza Hut anymore. It’s ridiculous that this is acceptable to anyone.
The pizza was plain nasty. I've eaten at almost every pizza place in jonesboro.. and my experience has never been so bad. The dough was greasy and overcooked, and there was practically no sauce. The crust was crunchy and the bacon was practically all fat. Terrible place to eat.
Thieves who can't even make a pizza right. Go anywhere else, this place has horrible staff and extremely low standards.After over an hour waiting on delivery they give us the wrong order and it's cold. Couldn't get anybody to answer the phone there, had to contact customer service through their website. They eventually gave us store credit to make up for it but when we tried to use it they said it had already been used. Almost 100% sure the employees just spend your store credit on themselves and charge it to your account and the management knows it because they didn't fight us at all when we said we didn't spend it. We will never go to this awful place again and I will be complaining about the theft of our store credit to the corporate headquarters.
I love pizza
Thieves who can't even make a pizza right. Go anywhere else, this place has horrible staff and extremely low standards.
I ordered my food at 11:27, called to ck at almost 1 hour, said food was just coming out of oven, would be there. 38 min. later, got cold, dried out food. No discount, no apologies, charged a delivery fee. Taking an hour and half to get a pizza is ridiculous! Do not and will not recommend. This is the second time!!
Horrible service every time. Seriously someone needs to be fired.
Restaurantji Recommends
Been orderinvg for 2 years and customer service is a 2 star if that but I bypass it because it's 2 mins away from my house. But for you to accept a order from a debit card through delivery or online but can't accept it from a carry out is beyond me!! Please tell me what the difference is?? I will not go by to this location nomore. And the guy is always rude!! If you don't want to work please do not work at a customer service fast food restaurant!!
Great fast and cheap
the person working the front was incredibly rude, there was a piece of plastic melted into my pizza, and my order was wrong. I was treated like the wrong order and plastic were my fault.
How are you show me every idea only with you not that guy you are sick
The worst service. I waited 3.5 hours for a delivery and I'm 0.6 miles from the store called to find out what's going on with the order was offered a $10 credit on my next order called the next week to give them another chance was hung up on 4 times and then told they didn't want my business before I even placed my order
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