Starbucks Coffee Company
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Iced Caramel Macchiato
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Starbucks Reviews
151 ratings
Share your opinion about Starbucks Coffee Company
The customer service is always good at this location.
After ordering a latte and a ham and cheese sandwich being completely ignored for 10 minutes I finally go up to the window. They figure out that they forgot my sandwich. I go use the restroom and go outside because it’s so cold in the restaurant and I come back and my sandwich is sitting on the counter. They couldn’t even come out to tell me my sandwich was ready after making me wait won’t be coming here again.
I have been going to this Starbucks for years and everyone has been so kind and welcoming. The past two times I have stopped by I have been greeted with a rude tone and attitude by this one employee. I have been nothing but kind to her. I am unsure if she doesn’t like her job or if there is something going on in her personal life but it is making me want to steer clear of this location. I do not remember her name but I know it starts with a J. I know working in service is...read full review
Hours
| Monday | 4:30AM - 8:30PM |
| Tuesday | 4:30AM - 8:30PM |
| Wednesday | 4:30AM - 8:30PM |
| Thursday | 4:30AM - 8:30PM |
| Friday | 4:30AM - 8:30PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
Starbucks Coffee Company is a popular spot known for its friendly staff and welcoming atmosphere. Many customers appreciate the patience and kindness of the employees, especially during busy times. For example, two associates helping at the order screen and pick-up window took their time to explain details about orders and even offered a pup cup to a customer's pet, making the experience special. Another employee, Christian, handled a mistake with a drink smoothly and made a delicious replacement, showing great professionalism. Customers also highlight the positive attitude of Lyra, who made them feel valued during their visit. However, not all experiences are perfect; some customers mention a change in staff attitude, with one employee’s rude tone affecting their visit. Despite this, the overall impression remains positive because of the caring and attentive employees. Many feel that the staff plays a key role in the success of Starbucks and believe that the employees are the reason many customers keep returning. The friendly service, combined with good drinks, makes Starbucks a place where customers enjoy their experience and feel appreciated.