Customers` Favorites
Customers` Favorites
“I went to a steakhouse.
I ordered the catfish.
I am not here to explain myself.
My wife ordered the steak like a person who follows instructions.
The server brought coloring materials for my sons without being asked, without being prompted, and without requiring a performance review to motivate the decision.
This is called competence.
It is rarer than it should be.
The food arrived hot, correctly prepared, and priced like the ownership had consulted a basic understanding of human psychology before printing the menu.
Everyone ate.
Everyone was satisfied.
No one filed a complaint.
Then the manager made his move.
A dessert tray appeared at the table.
Not a menu.
Not a suggestion.
A physical tray of pie materialized in front of my family like a hostile acquisition nobody saw coming.
I recognized the technique immediately.
I have used it myself.
You get the product in the customer's hands.
You do not take it back.
They assume ownership.
They buy.
I am a man who has sat across mahogany tables from people whose net worth has more digits than most zip codes have residents.
I have never once been outmaneuvered by dessert.
Until tonight.
We do not normally order pie.
We ordered pie.
Five stars.
The catfish earned four.
The audacity earned the fifth.“
Customers` Favorites
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“Always a great meal at the Skyline Café. Service is always wonderful and the portions are filling and the prices are beyond reasonable. If you’re looking for good, hearty, down home cooking, Skyline is the place to go.“