Pretzels near North Little Rock, AR

“I just wanted to leave a review for the Auntie Anne’s at McCain Mall in North Little Rock because the service there is honestly outstanding. Heidi, the manager, is absolutely amazing and goes above and beyond every single time I come in. She always remembers me, remembers details about my order that I can’t even enter into the app, and genuinely makes customers feel welcome and appreciated.
The entire staff up there deserves recognition as well. Everyone is always friendly, helpful, and professional, and you can tell they actually care about customer service. It’s rare these days to find a place where the employees are consistently this kind and attentive.
Thank you all for always making the experience great. Y’all have definitely earned a loyal customer!
– Josh“

“For the bad reviews that you people left, y’all have to realize how it is working with customers. Y’all expect too much, workers are human just like you. Y’all have to realize that they are not going to make something fresh at your demand if they have something in the case that has only been out of the oven 5-10 minutes. Suck it up and go purchase yours items else where. CUSTOMERS ALSO HAVE YO RESPECT COMPANY POLICIES!!!!!!! If they say that they’re not allowed to do a certain task that you ask of them, don’t question why just. It’s a difference between having good customer service and working with stupid and ignorant a** customers. Because adding “extra” butter makes no difference in the taste and it’s a waste of time. Coming up to the register not knowing what u want and there is a long line is a waste of time, just step over to the side and figure it out. STOP ASKING HOW MUCH SOMETHING IS AND LOOK AT THE MENU BOARD!!!!!! And if it’s not on display then don’t ask for it cuz it’s obviously not there.“

“I came to this location with little hope. When I went to Park Plaza, the location there told me this store was the worst one out of all the ones around. Told me to be clear of McCain mall too, and only come to them. However, I went there today while shopping at the outlet and was greeted very friendly And immediately was attended to. The manager made sure I bought fresh food and even let me customize my order mixing flavors in the lemonade. I’m not going to lie, the pretzels look better at this location than Park Plaza. And man that cinnamon smell is to die for. Five star all the way around. Shame on the park plaza location for talking down on such good people. Won’t be going there anytime soon.“