Subway

Name: Subway
Address: 281 Townsend Way, Pea Ridge, Arkansas, 72751, US
Telephone: (479) 451-8451
Price range: $
Rating: 3.2

$ • Sandwich Shops, Fast Food

Hours:
281 Townsend Way, Pea Ridge
(479) 451-8451

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About Subway

Subway, a popular sandwich chain, has received mixed reviews from customers. While some customers have praised the staff's efficiency and dedication, others have expressed concerns about staffing issues and wait times. One customer reported waiting over 30 minutes for their food with only one employee working behind the counter. Another customer, who had placed a pickup order, waited 40 minutes for their order, noting that management should have been present to help during the busy lunch rush on a Saturday.

However, the location is also appreciated for its friendly staff, especially the two ladies who run it, who care about quality and customer service. Customers recommend this Subway for a quick meal that hits the spot. The restaurant's setting is also highly praised, with a wrap-around porch, tables, chairs, and a shaded wooded area that provides a beautiful small-town atmosphere. It is considered a nicer place than usual, offering a lovely outdoor environment that many find more scenic than city parks.

One customer mentioned that if you don't mind waiting for your sandwich, you'll be fine, as they often place app orders but still have to wait even after arriving a few minutes past the scheduled pickup time. Additionally, some feedback highlights that the restaurant's closing time may be an issue, with one customer arriving after 8:30 pm and finding an unhappy employee, despite the store closing at 9 pm. Overall, reviews emphasize the importance of adequate staffing and management to ensure a consistent and positive customer experience at Subway.