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Chicken • $
“Popeyes is always pretty good to me. This particular experience was different. I had to use a card because they could not make change for at least a $10. I asked for a specific discount and the drive- through guy looked like he didn't believe me and asked for proof to apply the discount. Every where else, I'm not challenged with showing it. Well I showed proof to get the discount and he gave me a senior discount instead. I'm not a senior, the nerve! I take it that all discount fall under that category at least that's what I told myself. Overall, good experience. I wouldn't give it an excellent due to lukewarm food, couldn't make change for a $10, and the shock on the person's face after I asked for a specific discount.“
Fast Food •
“I had such a great experience thanks to Reyna and Joe! Joe came all the way from California to help train the Popeyes team, and it truly shows how much effort is being invested into creating a great customer experience. Reyna, who is local, was just as amazing.
What stood out most was their genuine care for every customer. They weren’t just going through the motions- they took the time to make people feel welcomed, answered questions with patience, and made sure everyone had a positive experience. Their professionalism, kindness, and teamwork created an atmosphere that was both inviting and efficient.
Customer service like this is becoming harder to find, and Reyna and Joe set an incredible example of what hospitality should look like. Thank you both for your dedication, positive attitudes, and for making customers feel valued. Popeyes is fortunate to have team members like you! Food was prepared fresh and tasted great!“
“I don’t like that app when you have to change an order. I tried to get two orders of the mashed potatoes but when I had to change my order it reverted to an order of fries and a mashed potatoes. The fries were not very good to me. The chicken was good though.“