This location is outrageous! I ordered at this location via app on 3/20/24 around 11pm. I went here because it was the only McDonald’s relatively close to me that was wasn’t closed and WAS serving ice cream. When I got there I sat at the speaker for a good 5 minutes before being acknowledged, the man on the headset sounded far away and I could not hear him especially with how he was mumbling. I don’t care much on that but definitely made it way more difficult. He informed me that they were out of ice cream and tried offering other alternatives. I declined and asked for a refund for the ice cream and that I still wanted the food aspect of my order. Takes him three more times of asking me if I wanted something else and long periods of silence. Finally I ask him if he can refund the whole thing that way I could be refunded but also reorder the non ice cream aspects of my order. After about 15-20 minutes of just sitting at the speaker I get to pull up to the next window. I DID NOT receive my receipt nor did I receive my refund for the other food. I went into this McDonald’s a couple days later after I noticed both charges went through and the one I placed through the app was not being refunded. They told me they could not do anything and I’d have to contact support as it’s through their app. Ok cool, I’ve contacted McDonald’s over 3 times now. They told me that this location CAN REFUND ME. All they do let the restaurant know what happened and said they’d contact me. That has yet to happen. I try calling this location and they won’t pick up no matter what. This place is still far for me and I don’t have all the time to run back and forth between them and contacting support over money that is MINE. REFUND ME NOW. THIS IS UNPROFESSIONAL, UNREASONABLE, RIDICULOUS, AND PATHETIC. They can’t even refund a $17 order. Do better and at least refund money that isn’t yours. That or give me all the food I paid for. It’s been 16 days.
Atmosphere: 1
Food: 1
Service: 1
Jason S
When you think you want a breakfast sandwich but they decide you want a stale bun so hard you can use it as a weapon…this is your McDonald’s. When you want them to open the drive through window and throw your food at you like you’re a feral dog…this is your McDonald’s. If you want edible food, handed to you like a human…keep driving there’s a much better option just up the street.
Food: 1
Service: 1
TanK Miller
I got what I paid for. In a clean and comfortable environment.The staff were pleasant, helpful, courteous and clean looking.
Atmosphere: 3
Food: 3
Service: 3
Dean Devereaux
Happy meals here are more expensive than other locations. $18.00 for two happy meals and a small drink that was not included in their meal. Go somewhere
Atmosphere: 3
Food: 2
Service: 4
Davis Beazer
Good quality compared to other McDonalds I have been to.
kaylie wiseman
The best and friendliest staff ever !
Atmosphere: 5
Food: 5
Service: 5
Run that back again?
The chick working would not take orders so that she could talk to her friends
Service: 1
MARCELLA CANDELARIA
My big Mac bun was hard, and not enough sauce. Floor of restaurant was filthy. Staff out front for service was non-existent.
Are not open 24 hours like the hours say online. I’m here at 4:12 am and it’s closed says they don’t open until 5am at the door. Get your online hours correct! I drive 20 minutes out of the way just to get shut down. Super annoying!
Service: 1
Tanner Scibetta
Not open 24 hours.
Service: 1
lillatte18
NOT open 24 hours. We arrived at 11pm. The worker waved then went and hid. ????
Mr. Big Time
For some reason they're closed at 11pm on 1/23/24 when their hours say it's a 24 hr location. This is why i don't mess with McDonald'
Fun place to take the kids to play
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger, Chicken Mcnuggets
Is not 24 hours
This location is outrageous! I ordered at this location via app on 3/20/24 around 11pm. I went here because it was the only McDonald’s relatively close to me that was wasn’t closed and WAS serving ice cream. When I got there I sat at the speaker for a good 5 minutes before being acknowledged, the man on the headset sounded far away and I could not hear him especially with how he was mumbling. I don’t care much on that but definitely made it way more difficult. He informed me that they were out of ice cream and tried offering other alternatives. I declined and asked for a refund for the ice cream and that I still wanted the food aspect of my order. Takes him three more times of asking me if I wanted something else and long periods of silence. Finally I ask him if he can refund the whole thing that way I could be refunded but also reorder the non ice cream aspects of my order. After about 15-20 minutes of just sitting at the speaker I get to pull up to the next window. I DID NOT receive my receipt nor did I receive my refund for the other food. I went into this McDonald’s a couple days later after I noticed both charges went through and the one I placed through the app was not being refunded. They told me they could not do anything and I’d have to contact support as it’s through their app. Ok cool, I’ve contacted McDonald’s over 3 times now. They told me that this location CAN REFUND ME. All they do let the restaurant know what happened and said they’d contact me. That has yet to happen. I try calling this location and they won’t pick up no matter what. This place is still far for me and I don’t have all the time to run back and forth between them and contacting support over money that is MINE. REFUND ME NOW. THIS IS UNPROFESSIONAL, UNREASONABLE, RIDICULOUS, AND PATHETIC. They can’t even refund a $17 order. Do better and at least refund money that isn’t yours. That or give me all the food I paid for. It’s been 16 days.
Atmosphere: 1
Food: 1
Service: 1
When you think you want a breakfast sandwich but they decide you want a stale bun so hard you can use it as a weapon…this is your McDonald’s. When you want them to open the drive through window and throw your food at you like you’re a feral dog…this is your McDonald’s. If you want edible food, handed to you like a human…keep driving there’s a much better option just up the street.
Food: 1
Service: 1
I got what I paid for. In a clean and comfortable environment.The staff were pleasant, helpful, courteous and clean looking.
Atmosphere: 3
Food: 3
Service: 3
Happy meals here are more expensive than other locations. $18.00 for two happy meals and a small drink that was not included in their meal. Go somewhere
Atmosphere: 3
Food: 2
Service: 4
Good quality compared to other McDonalds I have been to.
The best and friendliest staff ever !
Atmosphere: 5
Food: 5
Service: 5
The chick working would not take orders so that she could talk to her friends
Service: 1
My big Mac bun was hard, and not enough sauce. Floor of restaurant was filthy. Staff out front for service was non-existent.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Are not open 24 hours like the hours say online. I’m here at 4:12 am and it’s closed says they don’t open until 5am at the door. Get your online hours correct! I drive 20 minutes out of the way just to get shut down. Super annoying!
Service: 1
Not open 24 hours.
Service: 1
NOT open 24 hours. We arrived at 11pm. The worker waved then went and hid. ????
For some reason they're closed at 11pm on 1/23/24 when their hours say it's a 24 hr location. This is why i don't mess with McDonald'
Atmosphere: 1
Food: 1
Service: 1
It has a great play area for
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: QTE Pound Cheeseburger