McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
13018 W Indian School Rd, Litchfield Park
(623) 935-7710
About McDonald's
Customers' Favorites
McDonald's Reviews
02/20/2022, 10:30AM SUNDAY.
Drive thru attendant put in wrong order. Asked drive thru 1 to read it back. It was wrong I told him to change it. He said yeah that's what I got and didn't change it. I got to the second window and the manager handed me 2 wrong cold coffee and 1 wrong hot coffee. Then she refused to remake the coffee. She said "want a refund?". No I want my coffee. She asked again "do you want a refund?" So I said yes I will take one. Then she stared at me. I asked...read full review
Window service was horrible, and she would not make eye contest
Went to this McDonald’s drive thru. The young man was very friendly HOWEVAH...Where are they taught to give customers crushed cups? For all I know he could have stepped on it! And there was PowerAide on the cup even though my drink was a Tropical Sprite. Howwww is this an acceptable presentation? I waited for a minute for him to come back, but he walked away from the window and I was too tired to wait any longer. #needsmoretraining #stilldisapointing
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's is a fast-food restaurant that offers a friendly staff and generally good service, though experiences can vary. The restaurant is often very crowded due to its location on a busy street. While many young employees provide friendly service, some customers have reported long wait times and issues with orders. For example, one customer noted that their Big Mac was poorly assembled, feeling like it was made by a kindergarten class, and they found the staff to be snippy when they brought it up. Another customer shared that even after a messed-up order, they left satisfied because the staff made sure they were taken care of. Despite the challenges with food quality and service consistency, some reviews highlight helpful staff who strive to assist customers. Overall, the reviews suggest that while the store looks good and has potential, the service and food quality need improvement to better meet customer expectations.