Arby's in Mesa

“I stopped by this Arby’s location today, and I just want to recognize the three employees working during my visit. Unfortunately, their AC has been out for over two weeks, and the conditions inside were honestly pretty rough.

Despite that, these guys were incredibly professional, friendly, and kept a great attitude the entire time. You would never guess how uncomfortable it must be to work like that based on how well they treated customers.

They absolutely deserve recognition for pushing through those conditions and still delivering great service. Management really needs to take care of the AC situation, because employees like this shouldn’t have to work in that kind of environment.

Huge respect to the team working today 3 - 24 - 2026 , you guys are doing an amazing job.“

“I really appreciate the manager. There were some issues with processing my order which wasn't a big deal, and the manager took care of my lunch. You don't see customer service like that anymore. I really appreciate it and will be back.“

“Came by the drive through, ordered a Beef and Cheddar meal, I was not informed that the sandwich included onion on the bun. When I got home I called back and spoke with Tom, he made the process easy and resolved the situation for the next time I come in. Accidents and mistakes happen.“

“Our order wad tge drive-thru so I can't comment on the automoshere. The employee was extremely nice and friendly. We were asked to pull ahead since our order would be made fresh. It wasn't long at all. The jalapeño poppers were delicious!“

“Went in yesterday 3/11/2026 in the evening. The lady working the drive through was so helpful. Usually people are not friendly when ordering drive through (all places). This lady took her time and gave suggestions. I now have new favorite sandwiches. My receipt said her name was Anna. I wish ever drive through employee was like her. Friendly, kind, and patient.“