“They recently changed management here and the change is refreshing!! Previous experiences here left me shaking my head wondering how they ever make a dime. Half of the time they would be "out" of various items, the person taking your order acted like you were interrupting them and you weren't even sure if half of the people behind the counter actually worked there.Now - I go in and everyone has on visible uniforms and name tags, employees smile snd greet you, and if they are out of an item (it's the pot pies, they run out early) they actually look apologetic.“
“I am a program director at a independent and assisted living community. I order KFC for my residents a few times a year. It is always a large order for 40 plus residents. Shelly (the manager) and her staff always do an amazing job ensuring my order is correct and fresh. It is all individual orders and they never fail to get it correct. They work hard are always polite.“