Carl's Jr in Phoenix

“I’m only giving these 5 stars because of one employee that stood out in particular, Lauren working the front register was a super employee. She was very happy, helpful, and multitasking with no problem. She deserves a manager position!! We had a situation with how our food turned out today at around 2pm but she still wanted to help. Even if it had nothing to do with her she still wanted to make the customer happy. Give her a raise do something offer her manager position!!!“

“Alejandro and Mariam were amazing, I ordered a big Carl, and I was not satisfied. So they made it right. They both had big smiles and took care of me With great customer service and I could tell that they were genuine about the care of their customers.

Thank you 🙏“

“I would like to say that the service with a couple of employees were excellent. Those employees names are Anthony and Oscar. I did have a problem with the shift leader Mari i believe her name is. She is a terrible host. My wife told her that we were missing an item on the tray and she said it was there which it wasn't. She was very rude. This is my 2nd time at this store. And her second time harassing us. Please fix this problem.“

“This store was absolutely phenomenal. It food was super hot and fresh. Triple berry lemonade perfect 🤤!!! The staff the wonderful expecally the manager Miss Esmeralda!!! She has the best customer service I've seen in years. Since I come from a background of 20+ yrs in customer service. Thank you for making my morning ☺🥰🙏🏽“

“I love it at the car's journer on Thomas Mexico QT because they help have the best hospitality. It's such a clean establishment, they'll bring your food out to you. It feels like a place where you can come do some work till it's better than even a cafe at Starbucks.“

“Mallory is the sweetest!! We come here on our lunches because we all work down the street and she is the sweetest and very funny. I told her we need more people like her. Everyone there seems to always be in a good mood and that is hard to find!! The food is always fresh and they are always getting along. Those things are very rare nowadays. Thank you 🙏“

“This Carl’s locn is FANTASTIC—BEST burgers in fast food!! Lizeth provided GREAT customer service service as always; she is always exceptionally friendly, personable, helpful, & efficient! Food prep staff is always attentive & hard-working, restaurant always clean & well-lit. Convenient locn w good parking, 2.“

“Great fresh quality food and awesome customer service, I love how every burger can now be made as hand breaded. Love to eat here and the customer service is awesome there friendly staff and polite and courteous. Would definitely recommend .“

“Amazing service tonight! I mistakenly sent an Uber Eats order to the wrong store because the promo I had was for select locations; but since I’m on a bike, I couldn’t get to the correct one. The manager and staff here went above and beyond by remaking most of my original order for free so I didn't go hungry. I didn't get their names, but I’m beyond grateful for their kindness!“

“Carl’s Jr. is pure a romantic a place. I pulled in to grab a quick breakfast sandwich before my flight. As I pull in to the drive-in I see a couple people doing the fenty fold. Had me a little worried about the quality of food, but I figured they weren’t the cooks so I proceeded to place my order. I pay and they ask me to pull around and wait for my food(finding help is tough now days I get it). As I’m a waiting I see this man exit he starts to yell at the zombies at the edge of the parking lot. The best way to describe the gentleman would be that I would not enter an alleyway with him. The heavy tattooed man who I thought might be security, started to throw rocks! Was I witnessing a hate crime?!? He then goes back in and I see sit down and start eating. This is a wild event I just saw, but it not over. He come back out and grabs the women and start talking to her very sternly. She starts to straighten herself up as he DRAGS her inside. Turn out he was just out with his girl for nice breakfast. Love is strange folks.

Also the sandwich and has browns were fire!“