There was a short Mexican lady working the front ignoring me and my family when we walked up. I looked at her and the other employee and they both were whispering and looking at me. So I yell at them “are you open or what?!” So then she just stares at me, I’m ordering my food having to repeat myself a couple times, because she’s not even listening.I let my husband know I didn’t get his large drink and the old Mexican lady told the other employee I don’t think they ordered one, and I’m getting annoyed because I had to tell her three times a large Coke. Our food was good, but they need to do better on their employee’s customer service.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Philly Cheesesteak,
Jamey Hattaway
Order was wrong, service was slow, and poorly trained. I ordered online so that might have contributed to the mixup too.
Atmosphere: 3
Food: 3
Service: 1
Terri H.
After a quick stop to Walmart to buy a few things, DH and I decided to grab a cheesesteak sandwich to go. We ordered the large sandwich to split, and it was FANTASTIC! It was hot off the grill--we watched them prepare it! We will definitely be back here MORE than once to try other food here!
Kristin Olsen
Inside a Walmart but it's nice and quiet. I'm from Buffalo NY. Land of original wing and I spent a lot of time in Philly. I was delighted when the cashier asked if I wanted any ranch or blue cheese. Buffaloians use blue cheese... very good wings sweet teriyaki. Could have lived without the sesame seeds, but very good.
Atmosphere: 4
Food: 5
Service: 4
Sammi Purg
The Spanish lady who works at night kept messing our order up, we repeated it three times and we double checked and asked her if she’d make the gourmet fries she said yes she’ll make it that way but lied we’re missing two mozzarella sticks, that she charged us for, we waited super long. Don’t waste your money here.
Christopher Siner
Absolutely amazed by how good a cheesesteak can be out of a Walmart. Great food, served fast, staff was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sandwich
Lori Wilke
Yummy! This place has fantastic cheesesteak sandwiches.
Food: 5
Service: 5
Demetrio Sepulveda
Wanted something different, wasn’t bad. However the meat could be a bit more seasoned. Other than that no complaints
Rabecca Cardenas
Not sure why this place has so many bad reviews! Just ordered here for the first time and we ordered it through Doordash. Our order was correct and DELICIOUS! got 2 sandwiches, 2 fries, and an order of mozzarella sticks!
frankiegarcia7777
I love cheesesteaks when with my dad to shop then end up buy a Philly cheese steak with bacon fires food was very filling the large ones feed two ppl
We've ordered from Charley's several times and usually enjoy the food but everything else needs help.The staff isn't trained for customer service. You go to the counter and have to wait several minutes before they acknowledge that you exist.We usually have to wait at least 30 minutes to get food, and that's even on slower days. We started ordering on the app, hoping that helps speed up the process but it doesn't.The music in the restaurant is always too LOUD. You have to yell at each other to communicate.We enjoy the food but there is a total lack of leadership and training on behalf of Charley's management/owners.
Atmosphere: 2
Food: 4
Service: 3
Elizabeth Barojas
Every time I've been here the waiting time is insane. . . to order and to be served. Poor customer service.
BeBe Severson
Charlie's is inside Walmart at the grocery entrance. They opened in July 2022. I decided to try the regular Philly cheese steak sandwich, which ended up being almost $11 with tax.It comes with mayonnaise, mushrooms, lettuce, provolone, grilled onions, green peppers with tomatoes and 2 pickles on the side. I skipped the peppers and wish I had skipped the lettuce too.The preparer forgot my mushrooms, very disappointing.The pickles were delicious, the tomatoes faded, too much lettuce which thankfully fell out and just enough mayonnaise. The beef I'm on the fence about. I got a little flavor when I found some of the bark but otherwise it was pretty bland. And on the other hand I got plenty of cheese and onion.I may try the old fashioned Philly cheese sandwich next time but I'm just not a fan of cheese whiz.Here in Phoenix it's hard to find a good Philly cheese sandwich I knew one place but they closed up over 10 years ago, oh well. I'll keep looking.
Atmosphere: 4
Food: 3
Service: 5
Xenia Perez Varela
I came at a not so busy hour. The customer service was great and food was given to me in a timely manner very well made.
Lupe Soto
Waited 40 minutes just to eat cold food. Horrible service
There was a short Mexican lady working the front ignoring me and my family when we walked up. I looked at her and the other employee and they both were whispering and looking at me. So I yell at them “are you open or what?!” So then she just stares at me, I’m ordering my food having to repeat myself a couple times, because she’s not even listening.I let my husband know I didn’t get his large drink and the old Mexican lady told the other employee I don’t think they ordered one, and I’m getting annoyed because I had to tell her three times a large Coke. Our food was good, but they need to do better on their employee’s customer service.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Philly Cheesesteak,
Order was wrong, service was slow, and poorly trained. I ordered online so that might have contributed to the mixup too.
Atmosphere: 3
Food: 3
Service: 1
After a quick stop to Walmart to buy a few things, DH and I decided to grab a cheesesteak sandwich to go. We ordered the large sandwich to split, and it was FANTASTIC! It was hot off the grill--we watched them prepare it! We will definitely be back here MORE than once to try other food here!
Inside a Walmart but it's nice and quiet. I'm from Buffalo NY. Land of original wing and I spent a lot of time in Philly. I was delighted when the cashier asked if I wanted any ranch or blue cheese. Buffaloians use blue cheese... very good wings sweet teriyaki. Could have lived without the sesame seeds, but very good.
Atmosphere: 4
Food: 5
Service: 4
The Spanish lady who works at night kept messing our order up, we repeated it three times and we double checked and asked her if she’d make the gourmet fries she said yes she’ll make it that way but lied we’re missing two mozzarella sticks, that she charged us for, we waited super long. Don’t waste your money here.
Absolutely amazed by how good a cheesesteak can be out of a Walmart. Great food, served fast, staff was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sandwich
Yummy! This place has fantastic cheesesteak sandwiches.
Food: 5
Service: 5
Wanted something different, wasn’t bad. However the meat could be a bit more seasoned. Other than that no complaints
Not sure why this place has so many bad reviews! Just ordered here for the first time and we ordered it through Doordash. Our order was correct and DELICIOUS! got 2 sandwiches, 2 fries, and an order of mozzarella sticks!
I love cheesesteaks when with my dad to shop then end up buy a Philly cheese steak with bacon fires food was very filling the large ones feed two ppl
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Old School Philly Cheesesteak
Restaurantji Recommends
We've ordered from Charley's several times and usually enjoy the food but everything else needs help.The staff isn't trained for customer service. You go to the counter and have to wait several minutes before they acknowledge that you exist.We usually have to wait at least 30 minutes to get food, and that's even on slower days. We started ordering on the app, hoping that helps speed up the process but it doesn't.The music in the restaurant is always too LOUD. You have to yell at each other to communicate.We enjoy the food but there is a total lack of leadership and training on behalf of Charley's management/owners.
Atmosphere: 2
Food: 4
Service: 3
Every time I've been here the waiting time is insane. . . to order and to be served. Poor customer service.
Charlie's is inside Walmart at the grocery entrance. They opened in July 2022. I decided to try the regular Philly cheese steak sandwich, which ended up being almost $11 with tax.It comes with mayonnaise, mushrooms, lettuce, provolone, grilled onions, green peppers with tomatoes and 2 pickles on the side. I skipped the peppers and wish I had skipped the lettuce too.The preparer forgot my mushrooms, very disappointing.The pickles were delicious, the tomatoes faded, too much lettuce which thankfully fell out and just enough mayonnaise. The beef I'm on the fence about. I got a little flavor when I found some of the bark but otherwise it was pretty bland. And on the other hand I got plenty of cheese and onion.I may try the old fashioned Philly cheese sandwich next time but I'm just not a fan of cheese whiz.Here in Phoenix it's hard to find a good Philly cheese sandwich I knew one place but they closed up over 10 years ago, oh well. I'll keep looking.
Atmosphere: 4
Food: 3
Service: 5
I came at a not so busy hour. The customer service was great and food was given to me in a timely manner very well made.
Waited 40 minutes just to eat cold food. Horrible service