Cold Stone Creamery

12625 N Tatum Blvd, Phoenix
(602) 765-0591

Recent Reviews

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Catarina G

Ice cream bowl was good. Milkshake was disgusting. It was made way too liquidy and served anyways. Waste of money.

Atmosphere: 5

Food: 2

Service: 2

Bryce Willoughby

I ordered curbside pickup, because I have a broken foot and a cast. I arrived and parked right out front. Called the store and told them I’m outside for my curbside pickup order. The girl told me they don’t do curbside pickup and asked me why I can’t just walk in. I told her I have a broken foot, which is why I ordered curbside, but that I guess I’ll just try hopping in on one foot. She only responded with okay… then I enter the store and she doesn’t acknowledge me for about 5 minutes.

Atmosphere: 2

Food: 4

Nick Bedard

The ice cream is always fantastic here and the service far exceeds the expectation. This location of cold Stone really knows how to deliver a great experience.

Astrid Wagner

I went tonight 10/25/2024 and the gentleman who helped me was very courteous and made my first time experience at Cold Stone a fantastic one! The place was very clean. The ice cream was delicious!

Atmosphere: 5

Food: 5

Service: 5

Damen Todd

These guys litterally suck they can't read and have no clue how to do anything right they have screwed up my order for the last time. I have gotten the wrong items over 6 times from this place it's almost comical how poorly they perform here. I will never come back not worth it when they pump out topingless ice cream what a joke for how much I pay for it I could buy a goddammit gallon. Sorry but hope anyone else's experience is better. I'll just go to yogurtini instead at least I'm smart enough to make my ice cream

Atmosphere: 1

Food: 1

Service: 1

deborah huskey

Omg I come here all the time a this weird guy name Jackson gonna try to give me the smallest scoops of ice cream now remind you i come here all the time and the way he just treated me was not cool I took my money and I’m going to another cold stone because I felt discriminated not once have anyone at this location treated me like this but hey my money will spend somewhere else I want the manger to reach out to me if they care about they customers

G Man

I heard of the saying a generous serving, but holy smokes this girl went over and beyond the call of duty. Look at the size of this overstuffed large cup of cheesecake ice cream. When I saw that, I said ok kiddo you just got yourself a nice tip ?

Atmosphere: 5

Food: 5

Service: 5

David Redkey

Very cramped, but they moved very quickly on a Saturday night.Little pricey for ice cream, though.

Atmosphere: 3

Food: 5

Service: 5

Aliera Freeman

Staff was super nice and speedy, great icecream as always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake Batter Confetti

Gary Van Derveer

By far my favorite ice cream parlor in the valley. Their cheesecake ice cream is to die for.

Atmosphere: 5

Food: 5

Service: 5

Deb M

Wow just picked up an online order from here . The young girl behind the counter pretty much threw the bag in my face unbelievable very unprofessional! maybe hire a nicer crew , I will contact the manager as well

Howard Gerber

Great food, great service

Phil Miller

No cake cones. EPIC fail!

AM Remes

Helpful and patient staff, I didn't know what I wanted and asked lots of questions, and they didn't rush me or get irritated... not even once ?

Bri Crittendon

I got the Silk non dairy chocolate ice cream with Oreo mixed in. The prices have gone up a little since I last went but the cashier was super friendly and helpful when I asked what vegan options there were. Will be back!

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