Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 5105 W Thomas Rd, Phoenix, Arizona, 85031, US
Telephone: (602) 612-4253
Price range: $
Rating: 2.9

$ • Fast Food, Ice Cream, Burgers

Hours:
5105 W Thomas Rd, Phoenix
(602) 612-4253

Menu Order Online

About Dairy Queen

Dairy Queen Grill & Chill is a popular restaurant known for its delicious and hot food, including a banana split. The service is generally fast and friendly, with employees who are patient and kind, even when customers' kids are playful. Although the drive-thru can get busy, especially on weekends, the staff works hard to complete orders quickly and correctly. A customer noted the efficiency of the young lady running the drive-thru during a busy Friday night, praising her friendliness and helpfulness. The restaurant is wheelchair accessible and has ample parking. One customer enjoys the large strawberry sundae, further showcasing the menu's variety.

However, there have been some concerns raised by customers. Some have noticed changes in the way items are served, particularly regarding ice cream in a cup. Others have expressed disappointment in the Strawberry Royal New York Cheesecake, mentioning missing ingredients. Additionally, a lack of seating has been highlighted, with customers feeling that enjoying ice cream inside is essential. While some employees may need more training, the overall experience remains positive, with many still appreciating the tasty Blizzards as a must-try treat. There are suggestions for potential expansion, indicating the popularity of this location.