McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's, a well-known fast-food restaurant, has received mixed reviews from its customers. While some have had positive experiences, others have expressed concerns about the service and accuracy of their orders.

One customer praised the exceptional service they received from an employee named Alex, who had a "positive attitude" and ensured their food was fresh. The customer was impressed by Alex's bright smile and considerate nature, noting that the managers at this particular location also seemed happy to be there, in contrast to other McDonald's restaurants they had visited.

However, another customer had a different experience at a different McDonald's location. They reported issues with the accuracy of their orders, but mentioned that the 59th and Thomas location had been consistently reliable in recent months, with their orders being correct and the fries fresh and hot. The customer, who prefers unsweetened tea, appreciated that the staff at this location were able to get their order right.

Conversely, a third customer had a negative experience at a McDonald's location, reporting that they were "held hostage" in the drive-thru for 35 minutes during a shift change, which they deemed unacceptable and illegal. The customer advised others to avoid this location and suggested visiting alternative McDonald's restaurants in the area, where they could enjoy their food, including the "awesome" fries, in a more timely and satisfactory manner.

Overall, the reviews of McDonald's paint a mixed picture, with some customers praising the service and quality of the food, while others have encountered issues with the accuracy of their orders and the overall customer experience.

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McDonald's Reviews

1.9
367 ratings
5
11%
4
4%
3
8%
2
6%
1
71%
Food
2.5
Atmosphere
2.2
Service
1.9

Share your opinion about McDonald's

Disgusting. Never has soap in men’s bathrooms. Meaning male employees don’t wash their hands!!!!
There is not a way to order your food other than the kiosk or the McDonalds app- whoever thought this was a good idea needs to be fired. Terrible idea! There is no drink station or condiment station, you have to ask for refills and condiments. I was told I could only have 1 refill per visit. That’s a first, never heard of that! Also this sign was on the register it says “ DUE TO THE MONOPOLY GAME, WE ARE NOT ABLE TO DO LARGE REFILLS IS GOING TO BE MEDIUM SIZES WHEN...read full review
I went through the drive through,and when I order i told him plain hamburgers,so when i got to the window i ask a fat girl wearing a cap that was gave me my order if it was plain,she said yes,but when i was leaving my daughter checked the order it it wasn’t plain,so i had to park the car and go inside,I waited 15min.this place is getting worse,i try getting her name but no luck,it was around 3:30pm on a Sunday 10/4/2026

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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