Dunkin'
3800 Sky Hbr Blvd, Phoenix
(480) 238-4435
Recent Reviews
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They were out of ice coffee…
Atmosphere: 1
Food: 1
Service: 1
Kendrick was excellent! This Dunkin’ is 24/7
Drove two hrs waiting for a bagel sandwich for her to tell me the ovens were off because it was hot. It was so not hot in the air conditioned airport. So no food available. What a joke!
Atmosphere: 5
Food: 1
Service: 2
I had birthday coupon that I wanted to use. I went with my husband to redeem my birthday reward coupon and the staff member told us that they are unable to accept it due to their money being different even though we have told the staff member that it is not a payment. We are definitely not coming back and highly do not recommend this place.
Not enough workers, they literally have 1 doing everything, leaving long lines to sit there for up to 10 minutes waiting. I've had to walk away several times because my break was almost over and I couldn't wait anymore.
Atmosphere: 1
Food: 3
Service: 1
Women working this morning at 11:30 06/09/25 were extremely rude. I asked for my order and it was tossed on the counter and was yelled at and told they had called it a while ago. When I had tried grabbing my order the first time it was snatched from my hand.
Atmosphere: 1
Food: 1
Service: 1
Employees on break out front. Nobody else working. Made eye contact with the employee then proceeded to stand there for five minutes without employee saying anything. I finally asked if anyone was working and she said “I’m on break”. She could have said something when I first walked up. Or put a sign out and take ur brake in the back.
Good food and service. No complaints.
Updated April 19 2025. Outstanding service. Tasty good. But, it’s the airport, so don’t be surprised by high prices and small portions. I had a ham and cheddar croissant. Satisfying but well overpriced. Pics attached.
UPDATE APRIL 2023. Upgrading my original review to four stars. Outstanding service. Very friendly staff. Fast service. However, where's the apple? Bought another apple fritter. Too much fritter, almost no apple.
We were the only customers when we walked up for service. There were two employees on shift who seemed distracted and were talking to each other at the register and we felt ignored for a period of time. Anyway, while it was awkward, eventually we were greeted and served. The place was clean, the coffee was good and the apple fritters were large, fresh and satisfying. My three stars could have been a five if the focus was more customer oriented.
If I could give zero stars I would. Waited almost 20 min no employees to be found. No one in the back no in the entire store. They had a lime of customers waiting and zero employees to be found. Just up and left the store unattended. Dirty tables trash everywhere anyone could have walled up grabbed whatever they wanted and walked off. Disgusting
Restaurantji Recommends
You only have 1 person working. Very in efficient and nobody wants to wait an hour for a donut!
Definitely slow service. Old dry donuts. They do not accept the app because this location is greedy for money
They never brought my order, claimed they gave it to someone else and then refused to refund the full amount. I paid 3 bucks for the privilege of sitting there waiting.
Atmosphere: 1
Food: 1
Service: 1
Good luck trying to buy from here, been here a few times and never get help. Line of people waiting with no acknowledgment from the employee sitting at the back table. Can't scan and pay on your own when items are not recognized. Something so simple as a water! When I asked for help she replies she's on her 30! Sooooo your closed? Ummm ya right now was the response. Great service.
The employees here are the rudest I’ve encountered! The 2 women working 9/29 at 8:30 am have no business being in a job working around people 🤦♀️
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