Dunkin'
102 N Central Ave Suite 102, Phoenix
(480) 498-7773
Recent Reviews
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I'm so Happy they closed it Down! One time they couldn't accept cash or card. Only mobile orders. I work across the street. Another time no food being made for at least over an hour. Emailed the Corporate twice. Their customer service is no better than this place was.
Atmosphere: 1
Food: 3
Service: 1
I was there on a Friday morning around 10am. I ordered an iced coffee through the app. When I arrived they had a hot coffee in an iced coffee cup saying they were out of ice. They refunded me which was fine, but why not just wait until I get to the store to see if I wanted something different or just put the hot coffee in the regular coffee cup.
Atmosphere: 1
Food: 1
Service: 1
This is the worse location by far literally every time I order an iced latte for delivery its as if the katte was left out in the sun. Always melted, extremely warm and stale and they never get my food items correct. Literally they have placed the sticker with my food item name on it on the wrong item and still have the nerve to deliver it
Atmosphere: 1
Food: 1
Service: 1
Horrible been standing in line for 15 minutes no service all taking time to do online orders instead. Pathetic location. Go else where.
Atmosphere: 1
Service: 1
Drinks were amazing. the service was amazing. The store seemed dirty in the appearance. Needed a bright pick me up and deep cleaning, maybe?
Atmosphere: 3
Food: 5
Service: 5
This is a very small sized Dunkin Donuts. They don't have a large selection of donuts like most of their other locations. However, it's still a great place to go and pickup the quick cup of joe and a donut in the morning before work! They are often ready busy but they are very fast getting everyone through the line quickly and getting your orders out rapidly as well. The food is amazing and the coffee is delicious hot or cold.
Parking: Sparse parking on the street using metered parking. Or any nearby parking garages.
Wheelchair accessibility: The front door doesn't have an automated door for handicap people which is very unfortunate. However, you can get into the place and move around inside in a wheelchair. (The place is pretty small)
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donut Holes, Hash Browns, Iced Latte, Hazelnut Iced Coffee, Donuts
2 days in a row the employee taking the order couldn't get it right. Simple order w a donut. Dunkin has to do better.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Donuts
Zero if I can. They open at 6.00 AM and at 6.45 they don’t have any food and only donuts is what we have and I don’t care attitude. It is an rundown place.
Atmosphere: 1
Food: 1
Service: 1
This Store Is Amazing Drinks Are Amazing Foods Amazing Especially The Crew They Have There Shout Out To Them, America Runs On dunkin!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte, Bagels, Sandwich, Donuts
I went to Dunkin donuts today 7//21/23 at 8:50 am and got a medium coffee and a donut. A homeless guy sat by my phone and threatened me when I said he's by my phone that was laying on the table. A worker came from behind the counter and kicked me out even though I was the victim and didn't say anything and to be honest was scared I was in a life or death situation. This person assumed I was homeless too or something and I will see what legal action I can take. I refunded my order
Atmosphere: 1
Service: 1
Restaurantji Recommends
This location is pretty dirty and the customer service is rude, if they even say anything at all. Donuts barely had any filling in them and were very dry.
Atmosphere: 3
Food: 3
Service: 1
This Store Is Amazing Drinks Are Amazing Foods Amazing Especially The Crew They Have There Shout Out To Them, America Runs On dunkin!!
They “open” at 6 am. It’s now 6:32 and they still are not open. The stoned kid in the window said we will open when the “boss man” says so. Great job Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Bratty children with a sense of entitlement working here. Zero customer service and apparently it’s my fault they rang my order up wrong. Never coming
Atmosphere: 1
Food: 4
Service: 1
I don't know if it has to do with it being a Sunday morning, but the time it took to make 2 coffees was a bit much. I was only #3 in line and it took over 10 minutes. I've seen longer lines with quicker service in the Phoenix airport. I'll go back for the convenience of the location being near the hotel, but if I had other choices, I'd take them.
Atmosphere: 4
Food: 5
Service: 3
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