Dunkin'
$ • Coffee Shops, Donuts
Hours:
21705 N 19th Ave Ste 118, Phoenix
(623) 780-4568
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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They made an error on my sandwich and refused to fix the issue. Instead they said I could buy a whole new sandwich. I asked for a refund since the sandwich wasn’t touched and it was not what I ordered. They proceeded to run my card again and insist it was a refund. It wasn’t. They charged my card again. I had to call the employees over again (they were not in the front of the store) and despite the fact that they made two errors, they gave me attitude and never once apologized...read full review
Bacon and donuts! HOORAY!
Great service. Loved the 20% discount for police and military.
Ratings
Menu
Hours
| Monday | 4AM - 8PM |
| Tuesday | 4AM - 8PM |
| Wednesday | 4AM - 8PM |
| Thursday | 4AM - 8PM |
| Friday | 4AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Dunkin' is a welcoming spot, especially in the morning when staff provide friendly service despite the early hour. The employees, such as Brooklyn and Bri, are notable for their excellent attitude and hard work, even during busy times. Although the restaurant may face occasional issues, the staff's personable and fun nature makes up for it. The doughnuts are a highlight, and customers often find the service quick and efficient, with some staff members selecting perfect orders for them. The restaurant's atmosphere is friendly, and the staff's hospitality, especially when addressing concerns, keeps customers coming back. However, there have been times when staffing shortages led to less professional conditions, which can affect the experience. Overall, the location maintains a good reputation for its friendly service, tasty doughnuts, and accommodating staff.