Dunkin'
3137 E Cactus Rd, Phoenix
(602) 765-4951
Recent Reviews
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I visit this location every weekend in the morning and am always greeted by friendly staff and efficient service. The morning manager (I regret not catching her name) consistently goes above and beyond to ensure customers are happy and satisfied. She’s truly exceptional! The location is clean and well-maintained—overall, a fantastic experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Butter Specialty Donut
Best Dunkin around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Hash Browns
I asked for fresh hash browns and it’s the same results, burnt blackened inedible potatoes. Peppermint mocha is watered down because the drive thru man made a small when I ordered a Medium. Had to park at the front of the store to wait for the simple order.
Atmosphere: 1
Food: 1
The $6 meal deal is the best thing that has happened to America in a long time.
The lady that worked here this morning (11/21) was SO NICE. She called me sweetheart and it made me feel warm inside. Excellent service. Food was good (I mean you're not expecting a 5 star meal) but it was great for a $6 fast food breakfast sandwich!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Bagel
My son went to get me two cups of coffee hot and the lady said she made it fresh which she lied cuz I get Dunkin donuts coffee two times a day and the coffee was awful. I had to throw it out so there went $7.20. I'm really mad
Love the drive-thru girls! They are always the sweetest 💕
Atmosphere: 5
Food: 5
Service: 5
Second time I’ve been to this location. Nice people, terrible donuts. Dry, old, stale. No jelly in the “jelly “ donuts.
Never again.
Atmosphere: 4
Food: 1
Service: 4
Everytime i walk into this store it is a mess. The staff is always rude. The blonde lady is glasses in drive through was especially rude. Will not be returning
Atmosphere: 1
Food: 1
Service: 1
We didn't order after all, the register lady was kind of freaking out because a customer placed a huge order and she was short staffed. In these situations keeping your composure is a must.
Food and service was the best I have received. Even when understaffed, they nailed the order and were so nice. Truly the best Dunkin’ in Phoenix!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Such wonderful people working! So kind, even when under staffed, made our food and drinks amazing! What a great crew, BEST dunkin in Phoenix!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast
Best Dunkin’ Donuts I’ve been too in the valley and the most consistent. It’s fast food, will there occasionally be a mistake? Maybe but the manager is great and the coffee is always good.
Atmosphere: 5
Food: 5
Service: 5
I love their "everything stuffed mini bagels" and they make some of the best "French crullers"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats
When I say I love this Dunkin, I LOVE this Dunkin. I really only come here for the people. The staff is super sweet and always making my mornings. Now the coffee is a hit or miss especially in the mornings but when I’m paying almost nothing for a coffee and I get excellent customer service I’m not really complaining much and I come here almost every day.
Atmosphere: 3
Food: 2
Service: 5
Always has a variety or munchkins
Atmosphere: 5
Food: 5
Service: 5
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