Dunkin'

2345 W Thomas Rd, Phoenix
(602) 253-8657

Recent Reviews

michael alvidrez

Coffee is always good . And good breakfast sandwiches. Large iced caramel . Delicious.

Atmosphere: 5

Food: 5

Service: 5

Brianna Jenkins

The worst coffee I have ever had

Atmosphere: 1

Food: 1

Service: 1

Timothy Eisemann-Astone

I placed a mobile order at approximately 3 pm on Sunday, March 24, 2024 and picked it up in the drive thru. My iced coffee had a fake fingernail in it that had a light purple background with white flowers. I did not discover this until I had consumed the entire coffee. When I called, no one answered. This place is not safe to get food from. Won’t be back.

Atmosphere: 4

Food: 1

Service: 2

Sandra

Good customer service. Good drinks, inexpensive and it's easy to use the app to earn/redeem rewards.

Deanna Fernandez

Store full of employees wait time is still approximately 30 - 45

Atmosphere: 1

Food: 1

Service: 1

Angel Alonso

Worst service slow DISRESPECTFUL EXPECT TO WAIT 1HOUR FOR DONUTS?

Atmosphere: 1

Food: 1

Service: 1

Jennifer Campos

Everything was fine. The new hire was taking our order not sure if you just threw them on the register but I felt she didn't have any training. She wasn't the issue tho we've all been the newbie and training was never fun. I left off a star because there were only like 6 different kinds of donuts to choose from...at 9am! Kids got no long john's so they weren't happy at all

Atmosphere: 4

Food: 4

Service: 4

Jacob Rathbun

Just an average coffee stop ?

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Mocha Ice Caramel Coffee, Donuts

Vanessa Ramirez

The young woman who served me seemed in a bad mood and did not treat me kindly. Bad

Atmosphere: 2

Food: 4

Service: 2

Jose Mendez

The morning team at this location is STELLAR!! Everyone always smiling and making sure the customers are being attended to — shout out to management!

Atmosphere: 5

Food: 5

Service: 5

Angel Valdez

So I just ordered a medium cappuccino and this is what I

Atmosphere: 1

Food: 1

Service: 1

Kam M.

On my way to the first day of my new job & need to make a quick stop for coffee. I saw a Dunkin' & decided to save time stop here as I'm minutes from the office. Ofcourse the drive thru was packed but inside was empty. I went inside & ordered a midnight coffee with caramel & almond milk.I waited over 10 minutes for my coffee for it to still be wrong & taste stale.I will not be back.

Mari Roberts

Service always fast and friendly. I get the same coffee and it's always made perfectly..I walk in and I'm always greeted..

Atmosphere: 5

Food: 5

Service: 5

Velvet Jean Reisner

Quick in the drive thru. Was nice. Very early like 4am .

Atmosphere: 4

Food: 4

Service: 4

Brenda Mena

20 percent of the staff and nice... the rest no customer service answer the drive through with Hello and yeah? Always grumpy!

Atmosphere: 2

Food: 5

Service: 2

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