It's so nice to have a Dutch Bros with a lobby, especially in this AZ heat.
Stephen Deda
STAFF!!!!!! SERVICE
SO GOOD
Sophie Bryant
Employees here are always super nice and welcoming!!
Stephanie Breidel-Vigil
I won’t be coming back to this Dutch Bros location for a while. Customers need to be warned: DO NOT leave the store until you’ve confirmed your rewards weren’t used without your permission — because once they’re gone, HQ won’t restore them, even if it wasn’t your fault.
The broista (Joseph) messed up and used my rewards without asking. When I told him I wanted to pay for the drinks after he scanned then QR for the points to be added, he said, “Oh, I used your rewards from your account” and after he and another employee couldn’t figure out how to fix their mistake he said, “These ones are on me.” He gave me a recipe and told me to email HQ. Which after waiting 3 days for a response that never came I call! Leslie from HQ was great and friendly but she had to have a higher level approve my rewards to be put back.
They offered me 25 points as a “fix,” which doesn’t even cover what was taken. On top of that, no one at the store knew how to reverse the mistake, and clearly the team (including Joseph) hasn’t been properly trained on the system. That’s unacceptable. I was saving the rewards for a large specialty drink, not a random $6.50 order.
This experience left me feeling completely unappreciated as a customer. It’s a shame, because I used to love Dutch Bros — but if this is how mistakes are handled, I’ll be warning others so they don’t get shortchanged like I did.
David N
Sit in DT for over 30 mins and a kid came out proceeds to let the new cars going first. No discount for wasting my time but still trying to ask for tips. Never again
Timothy Hoffman
Excellent experience - easy in and easy out, people came out and took order and got the coffee quick - tasty.
Becky Timmons
Just got coffee
Tina
People are nice my favorite Dutch to go to. The muffin tops aren't good but that's me. Cookies are good. Loafs are my favorite. Wish they had more variety and hot breakfast items so it's a one stop shop lol but I still get coffee here and breakfast somewhere else. Protein Trifecta freeze is my favorite and the golden eagle
Atmosphere: 4
Service: 4
Recommended dishes: Golden Eagle, Annihilator, Caramelizer, Mocha Freeze, White Chocolate
Jason Dykert
No Wi-Fi at this coffee shop... No good
Atmosphere: 1
Food: 4
Service: 5
delmia lotts
Best Dutch bros I’ve been to in Arizona just left there around 10pm the staff was amazing 🫶🏾🫶🏾
Awesome coffee ☕️ this was my and my wifes first experience with Dutch Bros, 10 out of 10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Annihilator, White Coffee Annihilator with Coconut Milk, White Chocolate
Micah Rasmusan
This is the only location I like coming to in the valley. They always get my drink right no matter how in-depth I get with the customizations. Highly recommend getting the app as there's a free drink when you make a new account.
Kid-friendliness: They have a great seasonal hazelnut, Truffle hot chocolate, as well as the normal year-round regular Hot Chocolate for kids.
Atmosphere: 5
Food: 5
Service: 5
Az Lady
Due to the long drive-thru line, I parked and used the walk-up window. The girl at the window was very cheerful and promptly took my order. Dutch Bros blueberry muffins are great because they have a dense consistency, so they don't crumble all over your car if you're eating them on the fly. My latte was perfectly prepared. I was in and out in about 10 minutes! There is a large outdoor sitting area at this location, which looked inviting enough to accommodate Moms with kids.
Dietary restrictions: Almond milk
Kid-friendliness: Large covered patio area with room for kids to move around. Music is loud but otherwise it's kid-friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin
Joel Orange
Terrible service... 30 minutes to order my coffee. With only 2 employees. Also, card payment has issues..
Atmosphere: 2
Food: 5
Service: 1
Raymond Hanko
Worst service. 3 people working…4-5 cars in drive thru. 4 people inside waiting to order a drink…waited 10 minutes inside without actually ordering. Just left with no drink.
It's so nice to have a Dutch Bros with a lobby, especially in this AZ heat.
STAFF!!!!!!
SERVICE
SO GOOD
Employees here are always super nice and welcoming!!
I won’t be coming back to this Dutch Bros location for a while. Customers need to be warned: DO NOT leave the store until you’ve confirmed your rewards weren’t used without your permission — because once they’re gone, HQ won’t restore them, even if it wasn’t your fault.
The broista (Joseph) messed up and used my rewards without asking. When I told him I wanted to pay for the drinks after he scanned then QR for the points to be added, he said, “Oh, I used your rewards from your account” and after he and another employee couldn’t figure out how to fix their mistake he said, “These ones are on me.” He gave me a recipe and told me to email HQ. Which after waiting 3 days for a response that never came I call! Leslie from HQ was great and friendly but she had to have a higher level approve my rewards to be put back.
They offered me 25 points as a “fix,” which doesn’t even cover what was taken. On top of that, no one at the store knew how to reverse the mistake, and clearly the team (including Joseph) hasn’t been properly trained on the system. That’s unacceptable. I was saving the rewards for a large specialty drink, not a random $6.50 order.
This experience left me feeling completely unappreciated as a customer. It’s a shame, because I used to love Dutch Bros — but if this is how mistakes are handled, I’ll be warning others so they don’t get shortchanged like I did.
Sit in DT for over 30 mins and a kid came out proceeds to let the new cars going first. No discount for wasting my time but still trying to ask for tips. Never again
Excellent experience - easy in and easy out, people came out and took order and got the coffee quick - tasty.
Just got coffee
People are nice my favorite Dutch to go to. The muffin tops aren't good but that's me. Cookies are good. Loafs are my favorite. Wish they had more variety and hot breakfast items so it's a one stop shop lol but I still get coffee here and breakfast somewhere else. Protein Trifecta freeze is my favorite and the golden eagle
Atmosphere: 4
Service: 4
Recommended dishes: Golden Eagle, Annihilator, Caramelizer, Mocha Freeze, White Chocolate
No Wi-Fi at this coffee shop... No good
Atmosphere: 1
Food: 4
Service: 5
Best Dutch bros I’ve been to in Arizona just left there around 10pm the staff was amazing 🫶🏾🫶🏾
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome coffee ☕️ this was my and my wifes first experience with Dutch Bros, 10 out of 10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Annihilator, White Coffee Annihilator with Coconut Milk, White Chocolate
This is the only location I like coming to in the valley. They always get my drink right no matter how in-depth I get with the customizations. Highly recommend getting the app as there's a free drink when you make a new account.
Kid-friendliness: They have a great seasonal hazelnut, Truffle hot chocolate, as well as the normal year-round regular Hot Chocolate for kids.
Atmosphere: 5
Food: 5
Service: 5
Due to the long drive-thru line, I parked and used the walk-up window. The girl at the window was very cheerful and promptly took my order. Dutch Bros blueberry muffins are great because they have a dense consistency, so they don't crumble all over your car if you're eating them on the fly. My latte was perfectly prepared. I was in and out in about 10 minutes! There is a large outdoor sitting area at this location, which looked inviting enough to accommodate Moms with kids.
Dietary restrictions: Almond milk
Kid-friendliness: Large covered patio area with room for kids to move around. Music is loud but otherwise it's kid-friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin
Terrible service...
30 minutes to order my coffee. With only 2 employees. Also, card payment has issues..
Atmosphere: 2
Food: 5
Service: 1
Worst service. 3 people working…4-5 cars in drive thru. 4 people inside waiting to order a drink…waited 10 minutes inside without actually ordering.
Just left with no drink.
Service: 1
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