El Pollo Loco
4102 E Thomas Rd, Phoenix
(602) 955-0791
Recent Reviews
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Always great service at this location on Thomas. The new items are good yet they still have my 2 favorites, the classic chicken burrito and the classic chicken bowl. Its a fast food joint so can't expect ambience lol. I've dined in and done drive thru here many times. Consistently clean and good customer service. Very friendly.
Atmosphere: 4
Food: 5
Service: 5
Busy…it’s new in town
Atmosphere: 5
Food: 5
Service: 5
Their new Mexican corn salad is very good...but at nearly $1 - it better be. Their chicken is still some of the best in town for a fast food restaurant.
Atmosphere: 5
Food: 4
Service: 5
Try the mac and cheese on your taco al carbon , weirdly good.
Atmosphere: 5
Food: 5
Service: 5
Kind service. Personable staff 🤍
Crazy good chicken!
Atmosphere: 4
Food: 4
Service: 4
Staff were courteous and approachable. I felt comfortable throughout.
Atmosphere: 5
Food: 5
Service: 5
Great chicken avocado bowl, crispy chicken tacos, tostada was more like a taco salad bowl. We watched the chicken being cooked on the grill. They also have grilled chicken and sides like Mac and cheese or mashed potatoes with gravy. Great customer service that was bilingual. Reminded me of eating at my Grandma's house.
Atmosphere: 5
Food: 5
Service: 5
I love the people that work here! The girls at the drive thru are always very nice and make you feel like they care about your experience. Sharin W. (2951) is really a great employee with excellent customer service skills. Thanks again El Pollo Loco!
Atmosphere: 5
Food: 5
Service: 5
The people who work there are very kind. I got to try the two versions of the quesadillas and a crunchy taco. The fam and I also liked the burritos, rice and salsas.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always delicious, they are very helpful and don't be shy to ask for a side of extra chipotle sauce!
Atmosphere: 5
Food: 5
Service: 5
The girl who was the cashier was just amazing. A little pricey but delicious.
Atmosphere: 3
Food: 4
Service: 5
I forgot how good this is! I use to live 5 mins away and had been coming here since 2018! Definitely a must when you are in town. Best chicken in town and the green sauce is to die for.
Atmosphere: 5
Food: 5
Service: 5
Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Adrick (I hope I’m spelling his name right!) truly went above and beyond to make sure everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
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