We went through drive thru to order a family meal and the worker in a green hoodie that helped us was so nice! Food was super fresh and good. Would recommend this location :)
Atmosphere: 5
Food: 5
Service: 5
[Rhyme Scheme Lyrics]
Very weird...the place wasn’t even closed yet (it's nowhere near closing they close at 11 pm), but they said they were cleaning the fryer and not selling churros right now. Poor service and odd timing.
Atmosphere: 1
Food: 1
Service: 1
Betty Dehart
last time I got delivery from here was April, food was cold, they dont care, 3 in a row and NEVER got the order right, come on people, CARE
Atmosphere: 1
Food: 2
Service: 1
Darrell Reviews
Sat at the front for almost 2 mins before asking if they were open, as they looked me in my eyes and just turned their important conversation back to whatever their conversation was about. This is the problem with customer service and I cannot wait for People like this to get replaced by autonomous machines that will work without human interaction
Atmosphere: 5
Food: 5
Service: 1
Jessica Michaels
Overpriced for the quality being served. Ordered a new menu item, Creamy Chipotle Quesadilla. Bland, unseasoned, dry chicken, hardly any ingredients used, hardly any chipotle sauce, extremely disappointing for a $10 quesadilla. Spend your money at a better establishment, that serves quality ingredients. Also the chips that came with the combo were inedible, tasted like burnt oil, the the Pico de gallo looked off :/
Food: 1
Javier Alba
Great food good prices
steven skow
If u cant speak English u should not be allowed to work or even understand how make your order correct
Atmosphere: 1
Food: 1
Service: 1
Tony Estrada
I have been coming here for years. And they have always made great food.
Customer service is great. They are always doing the best they can.
But, I wish the owner would fix it up a bit and make it better for the employees.
Rain falls on you in the drive-through and why walk inside when the parking lot looks like it went through an earthquake. The speaker box looks more beat up the Canelo. The shrubs look like they are dead. The landscape looks abandoned.
Mi gente ay que darle una limpiada.
Atmosphere: 2
Food: 5
Service: 5
Leah
There was hella fly's inside. The food wasn't as good as it usually is either.
That young cat Adolfo should really get a raise, not only was he on top of the orders, but he also gave excellent service.
Atmosphere: 5
Food: 5
Service: 5
PROPER STYLES
Bets location in Phoenix … the workers are nice and polite and they still carry lemon here for that authentic el pollo loco taste!!! 🤌🏼💗
Atmosphere: 5
Food: 5
Service: 5
Debbie Fogelman
We ordered at the drive through. We told the girl that we had coupons. Went to pay and she handed the coupon back. It Cost me 5 extra dollars. Never going to any of their places again. I have been trying to call this store for 3 days. They will not answer.
Atmosphere: 1
Food: 3
Service: 1
Beatriz Frank
Cold food !!! And old
Atmosphere: 4
Food: 2
Service: 3
Amanda Ekelz
My food was so sloppy i couldnt eat without a fork and knife. The chicken was a 3.pieces in each slice drenched in salsa sauce and queso wasnt melted...
We went through drive thru to order a family meal and the worker in a green hoodie that helped us was so nice! Food was super fresh and good. Would recommend this location :)
Atmosphere: 5
Food: 5
Service: 5
Very weird...the place wasn’t even closed yet (it's nowhere near closing they close at 11 pm), but they said they were cleaning the fryer and not selling churros right now. Poor service and odd timing.
Atmosphere: 1
Food: 1
Service: 1
last time I got delivery from here was April, food was cold, they dont care, 3 in a row and NEVER got the order right, come on people, CARE
Atmosphere: 1
Food: 2
Service: 1
Sat at the front for almost 2 mins before asking if they were open, as they looked me in my eyes and just turned their important conversation back to whatever their conversation was about. This is the problem with customer service and I cannot wait for People like this to get replaced by autonomous machines that will work without human interaction
Atmosphere: 5
Food: 5
Service: 1
Overpriced for the quality being served. Ordered a new menu item, Creamy Chipotle Quesadilla. Bland, unseasoned, dry chicken, hardly any ingredients used, hardly any chipotle sauce, extremely disappointing for a $10 quesadilla. Spend your money at a better establishment, that serves quality ingredients. Also the chips that came with the combo were inedible, tasted like burnt oil, the the Pico de gallo looked off :/
Food: 1
Great food good prices
If u cant speak English u should not be allowed to work or even understand how make your order correct
Atmosphere: 1
Food: 1
Service: 1
I have been coming here for years. And they have always made great food.
Customer service is great. They are always doing the best they can.
But, I wish the owner would fix it up a bit and make it better for the employees.
Rain falls on you in the drive-through and why walk inside when the parking lot looks like it went through an earthquake. The speaker box looks more beat up the Canelo. The shrubs look like they are dead. The landscape looks abandoned.
Mi gente ay que darle una limpiada.
Atmosphere: 2
Food: 5
Service: 5
There was hella fly's inside. The food wasn't as good as it usually is either.
Atmosphere: 1
Food: 2
Service: 3
Very healthy and delicious!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
That young cat Adolfo should really get a raise, not only was he on top of the orders, but he also gave excellent service.
Atmosphere: 5
Food: 5
Service: 5
Bets location in Phoenix … the workers are nice and polite and they still carry lemon here for that authentic el pollo loco taste!!! 🤌🏼💗
Atmosphere: 5
Food: 5
Service: 5
We ordered at the drive through. We told the girl that we had coupons. Went to pay and she handed the coupon back. It Cost me 5 extra dollars. Never going to any of their places again. I have been trying to call this store for 3 days. They will not answer.
Atmosphere: 1
Food: 3
Service: 1
Cold food !!! And old
Atmosphere: 4
Food: 2
Service: 3
My food was so sloppy i couldnt eat without a fork and knife. The chicken was a 3.pieces in each slice drenched in salsa sauce and queso wasnt melted...
Atmosphere: 1
Food: 1
Service: 2
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