El Pollo Loco

Name: El Pollo Loco
Address: 5009 W McDowell Rd, Phoenix, Arizona, 85035, US
Telephone: (602) 353-1484
Price range: $
Rating: 3.3

$ • Mexican, Fast Food, Chicken Shop

Hours:
5009 W McDowell Rd, Phoenix
(602) 353-1484

Menu Order Online

About El Pollo Loco

El Pollo Loco is a popular restaurant known for its extraordinary meals, such as the Tinga Chicken Burrito. While some customers have experienced dry chicken, others have praised the professional and courteous service. The restaurant has multiple locations, including one on McDowell Road in Phoenix.

The service is generally good, and the food is well-received. However, some customers have reported a strong mildew smell, possibly from the plumbing, which can be unpleasant. Despite this, customers who have opted for low-carb substitutions, such as double beans instead of rice, have had a positive overall experience, with fresh and crispy chicken.

The food quality is a highlight, with customers particularly enjoying the new stuffed quesadillas, although they may be considered a bit expensive. The service is also noted as better than at some fast-food establishments, as the staff are attentive and responsive. However, some customers have found the ambiance to be a drawback, with the music being too loud and the unpleasant odor from the drains.