I had pre-ordered catering from Jimmy John’s but forgot which location I placed it at. Sean, the manager, went above and beyond to help me track it down. He called around to other stores until he found my order. He kept such a positive attitude the whole time and was incredibly patient and helpful. Amazing customer service! Thank you Sean for turning a stressful situation into a great experience!
Service: 5
Tyler Slaughter
Life long Jimmy John’s customer. I come at 9:50 with 10 minutes left and I’m told they ran out of bread ? Not to mention the door was already locked. Not a good feeling at all! 😡
Derek Smith
Pre ordered meal arrive and 30 minutes later still waiting for the to get done. Slower than molasses and both employees look like they just woke up and threw on dirty closes. If I get sick, wish me luck!
Atmosphere: 2
Service: 1
Anonymous Anonymous
Walked into the restaurant. The two employees working didn’t even turn to acknowledge me or say hi. I understand they are busy, but there was no, thanks for coming in we will be right with you, or any acknowledgment for about three minutes. While I was waiting for somebody to acknowledge me, I saw one of the employees refilling the same sauce bottle instead of using a brand new one for sanitary purposes and contamination. One of the male employees did not have a hat on or anything to pull their hair back and had headphones on. Neither of the employees changed their gloves after each sub made or after touching other surfaces.
Atmosphere: 2
Food: 2
Service: 2
Marshall Freeman
Clean and fast. Great staff.
Atmosphere: 5
Food: 5
Service: 5
Malachi Ogunremi
Great customer service…Eric is the best!
Matthew Sheldon
I've ordered twice now from this location, once online, the other in person. The first time in person the food was wrong. But second time I asked for extra ingredients and they were there but super sparse. Definitely not extra. Barely anything even on the sandwich. At least with was right this time. Sort of.
Atmosphere: 4
Food: 1
Service: 4
Rose Jordan
I gave this a 3 star because the sandwich was extremely dry!!! This was my first experience here and I had really high hopes.
Atmosphere: 4
Food: 3
Service: 3
Carlos Rosales
First time eating here, customer service suck young man taking the order act like he did not want to be here seem like he was lost , no welcome in so customer service was terrible. Food was ok bread taste like it’s been sitting there all day, only ate because we were hungry and didn’t want to go to our regular Jersey Mike on 7th ave, I wouldn’t recommend it, not at this location anyway
Atmosphere: 3
Food: 2
Service: 1
Sarah Hart
Sandwhich was pretty good very little meat not how it used to be
They were out of the pickles they use for the picklewich 😭 inasked for Xtra Xtra mayo and they definitely put on a small amount but it was good nonetheless
Atmosphere: 4
Food: 4
Service: 5
Brendan Rowe
Bourbon sandwich had everything... Except the bourbon sauce. Corporate not very helpful as they say they added a free sandwich to your account. I ordered in person. So i have to make an account first?
Atmosphere: 3
Food: 1
Service: 2
Jennifer Lindsey
This was the #4 turkey Tom I got after waiting 25 mins for “freaky fast” ONLINE ahead of time. I literally ate bread and mayo for dinner
Atmosphere: 3
Food: 1
Service: 3
TheDoc
They were out of the pickles they use for the picklewich ? inasked for Xtra Xtra mayo and they definitely put on a small amount but it was good nonetheless
Atmosphere: 4
Food: 4
Service: 5
Jesus
Worst experience in this place. They were eating food over the meats and toppings, had to repeat myself several times to the cashier and the sandwich was made sloppily.
I had pre-ordered catering from Jimmy John’s but forgot which location I placed it at. Sean, the manager, went above and beyond to help me track it down. He called around to other stores until he found my order. He kept such a positive attitude the whole time and was incredibly patient and helpful. Amazing customer service! Thank you Sean for turning a stressful situation into a great experience!
Service: 5
Life long Jimmy John’s customer. I come at 9:50 with 10 minutes left and I’m told they ran out of bread ? Not to mention the door was already locked. Not a good feeling at all! 😡
Pre ordered meal arrive and 30 minutes later still waiting for the to get done. Slower than molasses and both employees look like they just woke up and threw on dirty closes. If I get sick, wish me luck!
Atmosphere: 2
Service: 1
Walked into the restaurant. The two employees working didn’t even turn to acknowledge me or say hi. I understand they are busy, but there was no, thanks for coming in we will be right with you, or any acknowledgment for about three minutes. While I was waiting for somebody to acknowledge me, I saw one of the employees refilling the same sauce bottle instead of using a brand new one for sanitary purposes and contamination. One of the male employees did not have a hat on or anything to pull their hair back and had headphones on. Neither of the employees changed their gloves after each sub made or after touching other surfaces.
Atmosphere: 2
Food: 2
Service: 2
Clean and fast. Great staff.
Atmosphere: 5
Food: 5
Service: 5
Great customer service…Eric is the best!
I've ordered twice now from this location, once online, the other in person. The first time in person the food was wrong. But second time I asked for extra ingredients and they were there but super sparse. Definitely not extra. Barely anything even on the sandwich. At least with was right this time. Sort of.
Atmosphere: 4
Food: 1
Service: 4
I gave this a 3 star because the sandwich was extremely dry!!! This was my first experience here and I had really high hopes.
Atmosphere: 4
Food: 3
Service: 3
First time eating here, customer service suck young man taking the order act like he did not want to be here seem like he was lost , no welcome in so customer service was terrible. Food was ok bread taste like it’s been sitting there all day, only ate because we were hungry and didn’t want to go to our regular Jersey Mike on 7th ave, I wouldn’t recommend it, not at this location anyway
Atmosphere: 3
Food: 2
Service: 1
Sandwhich was pretty good very little meat not how it used to be
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big John
Restaurantji Recommends
They were out of the pickles they use for the picklewich 😭 inasked for Xtra Xtra mayo and they definitely put on a small amount but it was good nonetheless
Atmosphere: 4
Food: 4
Service: 5
Bourbon sandwich had everything... Except the bourbon sauce. Corporate not very helpful as they say they added a free sandwich to your account. I ordered in person. So i have to make an account first?
Atmosphere: 3
Food: 1
Service: 2
This was the #4 turkey Tom I got after waiting 25 mins for “freaky fast” ONLINE ahead of time. I literally ate bread and mayo for dinner
Atmosphere: 3
Food: 1
Service: 3
They were out of the pickles they use for the picklewich ? inasked for Xtra Xtra mayo and they definitely put on a small amount but it was good nonetheless
Atmosphere: 4
Food: 4
Service: 5
Worst experience in this place. They were eating food over the meats and toppings, had to repeat myself several times to the cashier and the sandwich was made sloppily.
Atmosphere: 1
Food: 1
Service: 1
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