KFC

1843 W Union Hills Dr, Phoenix
(480) 536-9164

Recent Reviews

Chris B

The fries were hot and finished them off before we got home

Atmosphere: 5

Food: 5

Service: 5

Frankenstain 4x4

This KFC suck and the employees to my wife went to get some food and was toll the place. It was close at 10pm and refused to serve her the food ,will drive a few more mils and go to church's texas chicken

Atmosphere: 1

Food: 1

Service: 1

Maria Hernandez

Horrible customer service, the store is dirty tables are not clean they have a bad attitude helping. The chicken has no taste plus my order was messed up i was missing piece of chicken the chicken felt old not a great place at all

Atmosphere: 1

Food: 1

Service: 1

William Street

Ordered a 16-piece meal, and they had no extra crispy chicken. The regular chicken was a little soggy. Was the oil not hot enough?

Atmosphere: 4

Food: 3

Service: 4

Loretta Randolph

Both, Staff, and Food ,was Very Good. Drive - through Cashier, was a Customer's DreamWelcomming my next visit - is. A great Idea for the resturaunt.

Atmosphere: 4

Dale Warren

KFC is an easy 5 star rating. This location was clean. Polite. Quick and tasty as always.

Atmosphere: 5

Food: 5

Service: 5

Benny Ratiu

If I could leave them zero stars or below zero, I would definitely do that. Customer service is horrible, no respect for customers, they don’t care. The guy who gave me my food he told in front of the assistant manager that he was aware he gave me the wrong food….WHAAAAT??? They should close down tbe restaurant

Atmosphere: 1

Food: 1

Service: 1

Jon Razo

Went inside to order. The guy inside didn’t say a word for 5 minutes. Then told me to wait. Watched about 5 cars pull thru the drive through and order before he said hold on. Then took two more orders.When I did order he was very rude. When you asked him if the potato side came with gravy he got even more rude.After ordering he told me the total. Pointed at the card machine and walked away. When he came back with my food he set it down, said here you go and walked away. Didn’t give me a receipt or offer me one. If I wasn’t on a mission for mashed potatoes for my wife who just had some dental work I would have walked out. Older Hispanic guy. Didn’t get a name cuz he didn’t give me time to ask and didn’t have a name tag. Fix him

Atmosphere: 1

Food: 1

Service: 1

Deborah M onroe

First time here. Very polite staff. Did not wait long for service. Food was nice and hot. Very clean establishment, even outside, quite surprised. I would definitely visit again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Wedges, Extra Crispy Chicken, Crispy Colonel Sandwich

Duane Allen

Order ready instantly. Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Piece Meal

Doug Buss

Seemed like the servers were more interested in the drive thru. Crispy chicken tenders were not what I was used to.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: 3 PC Tenders Combo

Ok Adventures

The afternoon shift does not do their job, they will leave your food on the counter while you stare at it for 10 minutes, then they will hand it to you smh. This place

Atmosphere: 1

Service: 1

Brian Grey

Laziest damn KFC in the valley. This is the second time I've come after work to grab dinner for the family and they shut everything down at 10:15pm. They're supposed to be open until 11. When you call to ask if they had chicken they give attitude. Drove all the way for nothing...Change the hours to 10 on the website if theu want to go home early.

Racine Conley

I’d rather drive 30mins out the way or pick a different place to eat then come here. They are beyond SLOW and never open at night when it says they are…

Atmosphere: 1

Food: 1

Service: 1

Angel Joliff

Ordered an $8 wrap combo (2 wraps a fry and a drink) 2 additional wraps 2/$5 and a bowl. Paid $30 for slow service. Made it home to find out they left out my fry. All 4 wraps were the most pitful wraps I have ever seen. Tiny. Barely dressed at all and the pickles were disgusting. Absolutely awful tasting. The chicken was cold and looked old. The bowl was ok but really had no flavor. Tried calling multiple times to only get a busy tone. Drove back to the location to find 3 young employees which I had to explain myself to each one by one as they passed me off from one to the other none of them a Manger or able to help me in any way. In the end the young man working said he called a manager. I was told the Manger would be back at 4 tomorrow.Also want to add the drive thru is poorly lit to the point you can only see half the menu with ease. 0/10 do not recommend. Will not be dining there again.

Atmosphere: 1

Food: 1

Service: 1

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