KFC

1843 W Union Hills Dr, Phoenix
(480) 536-9164

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Recent Reviews

So after a little break, we decided to try this KFC location again. We recently moved away from this location because of the lack of staff friendliness. The previous employees were not happy!!! Well today we met Dory and wow!!!! So sweeet! So patient. So friendly! So attentive!! So good. This fresh of breath area is much needed!!! Dory has to be a true Arizonan. That friendliness and love was not forced - it was just shining thru! Great great hire KFC and about time!!!...
I don’t mind making the drive down here once in a blue moon to get a fix of fried chicken HAHAHAHA their staff is usually very kind and they are quick in regard to service as well. There was a girl in the drive thru who was so sweet and fun to talk to while we waited a few minutes. I’m only giving 4/5 on service because I got home and my Mac and cheese was missing BUT I also didn’t think to check before I left so partially my fault as well.
The restaurant looks good usually. The staff seem very distracted and do not pay attention. It can take a long time to get your order. They do prioritize the drive thru so that is your best bet to get food faster than ordering inside. You have to check your order also as they do sometimes mess it up (Leg instead of a thigh etc...) If it were not for something quick to eat when I am in the area (And I usually have a deal from their ads they send in the mail) I would probably skip...

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