McDonald's
Phoenix Airport - Phx Term 4 Conc N4, Phoenix
(602) 273-2642
Recent Reviews
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Employee was rude and got on her cellphone at the register.
Ordered before I boarded. The bag had the right number of items. Besides the fries, everything else was wrong. My home state doesn’t have Hot N Spicy’s so that’s what I ordered. I got cheeseburgers. So depressing.
Service was very slow and the staff were not friendly nor did they offer any sort of customer service. A lot of menu items were missing, like the quarter pounders. We ordered the 10 chicken nugget meals and one box had 8 and the other only 9! We didn’t have time to complain as we had a flight to get, tbh i imagine that is a common practice here!
Atmosphere: 1
Food: 3
Service: 2
Run out of half the very limited menu, staff clearly done with their job, food takes forever to come - expectations were low but you still disappointed
Waited in line for 30 min just to not be able to order. Needs better management
Atmosphere: 1
Food: 1
Service: 1
I've eaten a lot of airport food and I have to say this was an all time low. Most things on the menu were not available. I was in a rush, so I didn't check my order before walking to my gate. I didn't get my order. Chicken sandwiches were terrible, fries were cold but they did get my drink right. They looked very unorganized and confused, so that should have been my indication to check my order. Next time, I'll go without.
Atmosphere: 3
Food: 1
Service: 1
Garbage service, rude employees, out of half the food on menu, do better it’s not hard
Atmosphere: 1
Food: 3
Service: 1
We bought burgers her for breakfast. Honestly they weren’t the same like the burgers outside the airport but they were still good. The service was ok and the atmosphere was calm.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, French Fries
Be careful!! They will rip you off! The manager told me this morning that hashbrowns were 2/$3 and I looked at my receipt and they charged me $6! I work at the airport, I don’t make that much money and these people do not care! I brought it to his attention and he said, “sorry my bad” and then he wouldn’t do anything about it. He was completely rude. I paid $10 for a latte and 2 hashbrowns. I wish I was paying more attention but I will never go to this Macdonalds again. I don’t care if it’s petty, it’s hard to survive when these big companies take advantage of people that don’t make a lot of money.
Atmosphere: 3
Food: 2
Service: 1
Terrible service…: this location just sucks. When I moved here 7 years ago we lived in this neighborhood and the service was bad then. Still is now. Only reason I came here was because a coworker treated me to lunch. Sad that this is located right across the street from one of the most popular high schools in the state. 🤣🤣🤣 this place is a joke
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Avoid the 7 am food. You are 100% getting old sandwiches. The bag has a sticker saying “Use First”, which is not a good sign, my sausage McMuffin was room temp and the cheese looked really old and the muffin was hardened. The cashier was polite, the guy making them was completely rude and would not provide a fresh one upon her request. He finally did once I described what I got in front of the other customers. That is SO DISGUSTING and RUDE.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Sausage Mcmuffin with Egg
Student line for 25 minutes to get a hamburger and as soon as I get up to the register, they say they’re only doing both lures as of right now. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Worst…McDonald’s…EVER!!! I ordered a sausage biscuit sandwich and it came with bacon instead…and no hash browns…when I complained, I was offered fries…since when does Mickey D’s substitute items? I wish I had a zero star option 😡
Atmosphere: 1
Food: 1
Service: 1
The mid-aged black ladies with braids on the morning staff handing completed order 11/23/24, should be sent to customer service classes she needs it badly.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sausage Mcmuffin with Egg
Busy location today. My medium fries weren’t full like normal. They tasted good though.
Atmosphere: 3
Food: 3
Service: 3
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