McDonald's

4505 E Cactus Rd, Phoenix
(602) 996-1140

Recent Reviews

Peter Paul

There's definitely been a big change at this location. Very friendly and obliging staff, very clean restaurant. The children's play area is clean and people are all friendly there. Our great granddaughter loves it.

Atmosphere: 5

Food: 4

Service: 5

Brandon Perez

The customer service from the older lady’s there is amazing, shout-out to our drive thru aunties. Thank you for being so sweet and courteous.Kid-friendliness: There’s a nice play place there and the atmosphere inside is really nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Crispy Chicken Sandwich

Teresa Sotelo

The breakfast was ok. The service was very good. I will never order hash browns again the oil that they use upsets my stomach. The booth were roped off with caution tape that was bad and an eye sore. Overall an ok experience. But was with good company.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Hash Browns, Sausage Mcmuffin

Thomas Mullings

Very consistent at messing up my order being rude about it and not having good customer service.

Atmosphere: 2

Food: 3

Service: 1

Joseph Di Sanza

Very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Nova Aquarii

I’ve had mixed experiences here, but one of the last times I came through for a late night snack I got the new shamrock Oreo McFlurry. It was completely unblended and all the syrup was stuck in the bottom, I tried my best but couldn’t blend it myself so it was just kind of a waste of money. The lady who served it to me wasn’t very kind either so I chose not to try and get it fixed. Very sad. Will continue to be a daytime customer but now I actively avoid going past 8pm

Cesar Aparicio

Great place to be /24 Mixed Experience at McDonald'sI recently visited McDonald's and was impressed by the cleanliness of the place, creating a familiar atmosphere. The food tasted just like classic McDonald's, except for the ketchup, which had an unusual taste.However, during my visit, I encountered an odd situation with the Wi-Fi. I spent a couple of hours using the Internet, and on two separate occasions, the connection disappeared for several minutes. I was the only person inside the store both times, leading me to question if it's a deliberate strategy to discourage prolonged stays or potentially target certain individuals.I've attached images showing the Wi-Fi server disappearing on all my devices. This experience left me puzzled and somewhat uncomfortable, as it seemed like an unusual and questionable approach to managing customer behavior. I hope McDonald's addresses this issue for a more welcoming and transparent customer experience.ENGLISH:Mixed Experience at McDonald'sI recently visited McDonald's and was impressed by the cleanliness of the place, creating a family atmosphere. The food tasted classic McDonald's, except for the ketchup, which had an unusual flavor.However, during my visit, I ran into a strange situation with the Wi-Fi. I spent a couple of hours using the Internet and on two separate occasions the connection disappeared for several minutes. On both occasions, I was the only person inside the store, which leads me to question whether this is a deliberate strategy to discourage long stays or possibly targeted at certain individuals.I have attached images showing how the Wi-Fi server disappeared on all my devices. This experience left me bewildered and somewhat uncomfortable, as it seemed like an unusual and questionable approach to managing customer behavior. I hope McDonald's addresses this issue to provide a more welcoming and transparent experience for customers.

Atmosphere: 1

Food: 5

Service: 1

Mathew K. Scarborough

I came in early one morning to place a large order, and the personnel was truly outstanding. The order was perfectly filled, and everything was served hot and fresh. Although I should have asked for the shift manager's name, she handled the other customers' needs so well while completing my purchase. Would use this location again without a doubt. ??

Atmosphere: 4

Food: 4

Service: 4

Milsy Dugarte

Bad attention if you ask a question such as since when does a burrito cost 3.19. The woman with her voice very loud responded “it's been a while and they haven't raised your rent blah blah blah” I had to tell her to lower her voice, she could hear them fighting. I didn't like that.

Atmosphere: 3

Food: 3

Service: 1

Crisshelle Cantley

The cashier greeted me but didn't ask if my coffee was for here or to go. He brought my coffee out an sat my sugar sn creamers on the counter. I was annoyed an asked for a bag. He brings me the bag. Uhm excuse me I don't work for McDonald's an it should've been bagged an that's just what he had to do!! I had to ask for a coffee stirrer as well. Who trained him??

Amber Danielle

Went here early one morning to place a big order and the staff here was just amazing. Everything came out hot and fresh, and the order was filled perfectly. I was remiss in getting the shift managers name but she was so efficient at getting the other customers taken care of while filling my order. Would definitely use this location again. ??

Atmosphere: 5

Food: 5

Service: 5

Margrave Nox

Yup, it's a McDonald's. Went during dinner rush, got freshly cooked nuggets and fries, nothing remarkable here.

Linda Doss

Was a fun loving place all were so very pleasant and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

kym m (Whdea)

Abt to boycott them. 20.00 for a small burgers. Rip

Atmosphere: 1

Food: 1

Service: 1

Laurel L.

OK it is weird to write a review about McDonald's. But I have to say this McDonald's has fantastic staff. Shout out to Gail, Marta, Cecelia, Veronica, Diana, Jesus, Mike, and everyone who greets customers with a smile on each visit and with great customer service. And no I was not paid to write this review and no I dont work there. Just good peeps trying hard to do well at their jobs with a smile :).

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