Otto's Diner

3502 W Greenway Rd # 20, Phoenix
(602) 298-2993

Recent Reviews

Nacordy Hartet

If you are to eat here, I feel like there are a few things you should know. The mop head that is used to clean the bathroom does not get changed, the same one is used to mop the hosts area. They are not instructed to change mop heads, nor is there a proper place to wash the mop. The rags being used to clean the bathroom, are all piled into the same bucket along with toilet brush, these rags are then used clean the bathroom, wipe down sinks, mirrors, etc. The bucket reeks of mildew. The plunger they use to unclog toilets is the same plunger they use to unclog their sink. The mysterious liquid butter bottles do not get thoroughly washed, the excuse is they do not have a brush small enough to get past the mouth of the bottle. Every time they go into the machine, the insides are caked in grease, and caked in grease when they come out. Percudido. Any time someone gets syrup in a metal container, that same syrup is poured back into the bulk to be dispensed to another customer. If you do not use your straw, it is taken back and reused. If a customer sits down to eat and doesnt use the other set of silverware, it is left there for the next customer to use. Ive been proudly told its been this way for 21 years without any issues. Okay.

Atmosphere: 1

Food: 1

Service: 1

Francis Kiefer

Good comfort food at good

Atmosphere: 5

Food: 5

Service: 5

Angie Jones

The chicken and waffles amazing!

Atmosphere: 5

Food: 5

Service: 5

Joshua Meiner

Great food and excellent service.

Atmosphere: 5

Food: 5

Service: 5

Rescue AZ Realty

Amazing mom and pop diner. Food was excellent and the service was even better. Prices are great and the staff is very

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak, Biscuits and Gravy

Sean John

Simple and wonderful food and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits and Gravy

Johnathon Gutierrez

Omelets are the best!

Atmosphere: 4

Food: 5

Service: 4

pati fuimaono

me and my husband came across this gem while apartment searching and boy were we satisfied food was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak, Toast, Gravy

Anna Fagnani

My first here was Saturday morning. Pleasant environment, quick service and GOOD FOOD!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits and Gravy

Andrew Paxia

Eggcelent omollettes.

Atmosphere: 5

Food: 5

Service: 5

Camy

I love the people here, so kind. Service was quick, and the food was good. The atmosphere was nice, just love the vibe :

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sandwich and Fries

Jamie Arnold

I was very dissatisfied with my visit here. I used to frequent this diner and loved their food but it has changed substantially. The food was highly priced for such small portions. I ordered my eggs over medium, and they came out burnt. There was probably under 1 oz.of corned beef in my corned beef hash that cost 12. The hashbrowns were undercooked. No one checked to see how the food was or.if we were enjoying it. It was dropped on the table with the check. The girls were great about refilling drinks...I'll give them that, but for nearly 5 dollars a beverage I should hope that be the case. I will not ever revisit. I'm really bummed because this used to be a great bfast joint.

Atmosphere: 2

Food: 1

Service: 2

Randy Schiller

Toast was good.Potatoes where half cooked, sour, and greasy.Eggs where okay.Short staff is no excuse to be rude to next customers.

Atmosphere: 2

Food: 1

Service: 2

Roger Travis

The breakfast was good. Large portions that taste great with a wait staff that works hard to keep up with the weekend crowds. I had the basic eggs, sausage, hash browns and toast. Delicious! My wife had veggie omelette which she loved.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grilled Cheese Sausage Patty and Pickles, Steak and Eggs, Sausage, Biscuits and Gravy, Toast

Lisa W.

I went there with a friend on a Friday morning at 9am and ordered the biscuits and gravy and they were already out. One would think that they could whip up another batch. They had only been open a few hours and claim to be homemade restaurant. The food I did order was just ok. Please people toast your bread properly. It was that in between where it just tasted stale and soggy.

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