Peet's Coffee
Gate D1, Phoenix
(602) 273-0808
Recent Reviews
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Don’t know how often they check the expiration dates on their milk but the caramel frappe that I purchased was made with expired milk, you could taste it. Additionally, I had to ask for a rag to wipe down the table and seats, they didn’t give it to me. They came out wiping other tables except the one I was standing next to. Terrible service to say the least.
I ordered a vanilla latte, but what I received was overwhelmingly sweet—more like a sugar latte. When I kindly asked for it to be remade, I was told a manager had to be involved because I hadn’t specified “less sugar” when ordering. Sadly, the replacement was just as sweet. It felt like a waste of money, time, and energy.
A disappointing experience overall—especially when all I wanted was my coffee made with care. The team could really benefit from better training on how to handle simple customer requests with kindness and attention.
I did not try their coffee, but I got one of their breakfast croissants, and it was completely disgusting! Everything had been premade and frozen, and all they had to do was heat it up, but they even failed at that. The cheese was old and cold. There was zero taste to anything. I gagged through it because I was so hungry. I wished I had gone a little further down into the D terminals where there were some established restaurants with customers that looked very happy eating delicious food.
The coffee at Peet's is a 5 per usual. But the bagel breakfast sandwiches they serve are truly horrendous - negative 8. I am shocked Peet's put their name on them. The sandwiches do not appear to be part of the standard, chain-wide menu. Instead they seem to be a third party solution. Not good Bob!
We ordered 2 different coffees and they just put out without any labels.
Lack of attention and attitudes with these employees won’t make this place to last longer.
I ordered a matcha latte. What I got was latte WITHOUT matcha. Vile, to say the least.
Unfortunately, I didn’t take a sip until I was on the SkyTrain en route to pick up my rental car. The nearly untouched drink went straight into the garbage.
Pete’s Coffee, do better!
(On the positive side, the Better Half’s croissant sammie was deemed good).
I great little stop in the airports between all of the gates. I stopped by when I was passing through for a matcha and a muffin.
They do charge extra ($1) for alternative milks which is a little sad but I paid about 7 bucks for my 16 oz drink and a pretty penny for my muffin. It did all taste good though and the seating there is very nice.
Staff was kind and quick to help me pick out what I wanted and were always prompt on doing sweeps to keep things clean
It was in the Phoenix Airport, the service was fast and friendly.
Delicious unsweetened Macha latte, rich flavor!! They also have honey if you want to add some sweet to your drink
They have the same crappy overpriced sandwiches as every other food outlet in the airport. Was hoping for something a bit better
Restaurantji Recommends
Thank you so much to Mateo and his manager! I just got a new business card and forgot to ask for my receipt during the initial transaction. I came back an hour and a half later and they took the extra time to go back through their POS to get me my receipt. Thank you so much! Will be back
First time trying out Peet’s coffee. I bought a passion fruit tea and it was delicious. Customer service was awesome. What more can I say
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fruit Tea Shakers
It would be convenient for all parties if you posted the hours on either side of your location. That way, your employees don't have to ignore customers who are wondering when they open.
Atmosphere: 1
Food: 1
Service: 1
Great music selection
Great latte and bear claw
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