Starbucks

100 E Jefferson St, Phoenix
(480) 569-6805

Recent Reviews

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jasmine kaur

Worst Starbucks ever. Save your money don’t go here. The staff is horrible they were making fun of each other and putting whipped cream on the floor. I’d rather drink coffee at home than go to this place

Atmosphere: 1

Food: 1

Service: 1

David Empey

Probably the worst Starbucks in Phoenix. For 3 days straight I’ve had to beg for service. Today one barista started a new cleaning task while the other continued stocking, rather than wait on me. U acceptable.

Atmosphere: 3

Food: 3

Service: 1

M Godlewski

Order 2 drinks both hot but got one iced. I went ahead and just drank it. The weather is conducive to drinking cool drinks so i guess the Starbucks helped me out.
Day 2
Ordered a venti and got a grande had to ask the barista to give me the correct size. Two days two errors. Not sure this Starbucks has trained cashiers and Baristas. Sane person took order and made the coffee drink so not like there was a mixup in the transfer of the order!

Atmosphere: 2

Food: 3

Service: 3

Rose McRae

A fairly new Starbucks w/a wide variety of products & services that change regularl (seasonal, etc). Friendly & helpful staff will assist u in your beverage selection if you r uneducated or unsure! It is slightly pricey in my opinion, however the beverages are top-notch and made to your perfection :)

Atmosphere: 4

Food: 4

Service: 4

Bellatrixblk LeStrange

Every time I come here the 2 girls that work there are slow and they are always chatting with each other or on the phone. Also when they make my drink it was so bland. The tables are always really dirty. I don't think I will be back to this location!

Atmosphere: 1

Food: 2

Service: 1

Ari Bel

Very disappointed! Asked them to remake a caramel macchiato. still got it wrong. Filled with milk and creamer. Wasn’t worth telling them to remake it again if they couldn’t get it the 1st and 2nd time.

Louis Schaarschmidt

Slowest Starbucks in existence. 5 employees take 20 min to work a line of 6 people.

Atmosphere: 1

Food: 1

Service: 1

Jordan Warner

Absolutely awful service. No customers at all, still took forever wile employees tuned their back to me and did chores. All i got was one item

Atmosphere: 1

Food: 5

Service: 1

Bri Long

Carissa was very rude to me , I do not want to go back , no customer service not a great way to start my morning I wish you guys would put nicer people behind the counter…

Atmosphere: 1

Food: 2

Service: 1

Sweet

The employee including the black young man with the glasses provided horrible service I had to yell to get there attention and I didn't feeled welcome I will not be returning

Atmosphere: 1

Food: 1

Service: 1

Zhongmiao Li

Staff are pretty rude there-- just kept chatting and made me wait for two minutes. Then after the food is ready, didn't tell me at all so I only knew until I went and check checked

Atmosphere: 3

Food: 4

Service: 1

GJS

Service is very slow, even when employees are standing there doing nothing. I may give them another try sometime, at a different location of course.

Atmosphere: 1

Service: 1

M Zahidul Islam

It is located inside the Fry’s near Phoenix Convention Center.
Very slow in Service, and opening hours are confusing!

Atmosphere: 4

Food: 3

Service: 3

Millie Howard

Listed hours are different from when baristas get in. Hours are listed 6am-7pm but no one even opened up until 10. I had a mobile order that was supposed to be done and the order updates said it had been but I was waiting an hour and already late for work when I walked out.

Atmosphere: 1

Service: 1

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