Subway

3230 E Union Hills Dr Suite B-125, Phoenix
(602) 765-4341

Recent Reviews

Jeff Cartwright

Besides looking just like my car? Awesome folks awesome friendly atmosphere. Thanks y'all.

Makalo T.

Worst food experience i've ever seen. They were out of EVERYTHING AND I MEAN EVERYTHING. They didn't even have MAYO for a sandwich place.....but the worst part was the workers. They're a bunch of 16 year olds laughing and saying jokes while we were waiting to be served. They were cussing and saying inappropriate things while serving us. Never go here...

Frank Vargas

$20 For a smashed sandwich with little meat. RIP OFF!

Brian H

Over $16 for a basic subway club foot long. No

Atmosphere: 4

Food: 2

Service: 4

Joe L

Had a coupon for a $6.99 footlong. Found out at the register that the sandwich they recommended was excluded. It was $19.00 for just a sandwich on dry bread. No chips, no drink, just a regular subway sandwich for almost $20. I used to love Subway, but never again.

Atmosphere: 3

Food: 1

Service: 1

Brad W.

Well the review is for the new sidekicks items which were unimpressive to say the least. The pretzel was dry and took awhile to chew,while the Footlong churro had little flavor and did not taste good. Another Subway fail.

M R.

My order: 6in flatbread with chicken, mozzarella spinach,cucumbers, and mayonnaise..... Came in at 8:40 pm 20 min before closing time at 9 ... the only reason I knew the door was still open was because there was one person ordering inside if not you would think this place was closed ... everything was put away . Came in lady started to take my order and then asked her coworker what time it was ... I'm not sure to make me aware of the time or ? ... hmm. I continue to order my sandwich and asked for a small drink . Paid went to go fill my drink and as I was filling my drink They turned THEIR LIGHTS OFF ON ME startled and in the dark I spot a bit of my drink . My order was complete and I was in my car by 8:47 !!! As soon as I went out the door she locked it behind me . People need to chill out and respect working hours . Why is it that your doors are closed more than 10 minutes before your closing time ? How rude .

Ray Harker

HAIR IN THE TUNA! Although mistakes like this should never happen in a food environment, the fact that the server denied it was their fault because "nobody working there has blonde hair", no apology, and attitude as well. Lost me as a frequent customer.Update... after reading reviews below, seems a blonde person does work there and lack of hair nets has been pointed out before.

Atmosphere: 1

Food: 1

Service: 1

Madison W.

This poor lady order her food online, the teenage boys running the store by themselves repeatedly decide to lock up early on nights they want leave early. So she arrives asking why she can't come in. The refuse tk make her sand which even after she explained that her order was placed and paid for , the kept saying they were closed. I'm saying "they" bc there 13 year old friends ( there words not mine) were they only ones allowed in the establishment. The poor lady was obviously upset, she let them know she'd return in the morning for her sand which where the kids are making fun of her and threatening to beat her "ass". I'd honestly fire them immediately if I even watched a minute if how they were treating her. She just wanted to eat her Paid for sandwich.

Kira Kuo

Mikey hates life itself. Took my baby for breakfast we were both recovering, him from an ear infection, me from a cold. Mikey informed us the eggs weren't ready and would take 10 minutes. After 10 minutes I check and as I am asking him 'A' which was if the eggs were ready yet, he was answering '5.' When I finally got him on the correct subject he tells me it would be 10 minutes. When I asked if it was accounting for time already elapsed, he slsaid he would just give me what was in the back. I politely asked if a manager was around to which he, as any 20 something, first time job, made manager purely because easy to manipulate due to young age would, puffs out his chest and proudly proclaims "I am the supervisor!" I asked if there was someone else I could speak to. As the easily manipulated, title only, he immediately sprouts the only line in his power, "do you want to talk to the owner?" I informed him I did. I left my name and number on a piece of paper which he assures me he would pass on to the owner but first he had to remind me again he was the supervisor. I informed him that really meant nothing. Hopefully it does get passed onto the owner.I do not recommend going to this location. They are not prepared, will give you everything you didn't order and it is a huge inconvenience for then to get up.Unless you help yourself and keep your order even more minimal then what Subway is willing to provide, do not go here.

Atmosphere: 1

Service: 1

Monica Trujillo

I wish I remembered the gentleman's name that helped us. (Maybe Dan?) He was great! I have to say, it was the best subway sandwich I've ever had! I went in with my hubby, and right away, he greeted us and started on our sandwiches. I really wish I remembered his name. He deserves kudos ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Chips

K C AZ

Nobody from the business is monitoring these reviews, so this is for potential customers.I first stopped at the location at Cave Creek & 101, really wanted a BLT for lunch. Kid behind the counter is working his first day, and the guy he was helping was trying to order several sandwiches with no one helping him. I was 3rd and line and lasted about 2 min in line since I was on my lunch break, bounced.Went to location at 32nd and Union. Ordered B L T folks on a tortilla, the girl was nice but laid the bacon down and asked me 3 times what else I wanted on the sandwich. B L T Lord help us.Went to pay for this BLT, and the total was almost $13 for 6" wrap with 4 pieces of bacon, 3 tomatoes, and some lettuce. $13.I paused and questioned $13, the lady behind the counter said yes, we only do 12" portions on the wraps. No warning, no "hey this is gonna be the price of a 12", I know she could tell I was caught off guard.I haven't been to a Subway in at LEAST 5 years. Congratulations for grossing me up today. Won't be going back in again anytime soon.

Food: 1

Diana Rihani

Ordered a footlong online. My husband picked up our order and the staff messed up by giving us a six inch even though I paid for a footlong. My husband had to go all the way back to the store to have them correct our order. Michelle was the one working and was extremely rude even though she made the mistake. She offered to make us another six inch and didn’t apologize or accommodate her mistake at all. Very disappointed. After all of that one of the halves were completely burnt. This subway needs new workers, terrible service. If Michelle is working, go to a different subway. Regardless go to any other subway.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Owens

Fast and friendly service...ok

Atmosphere: 3

Food: 3

Service: 3

Mary Waddell

I haven't gotten a salad from subway in a long time, but tonight I ordered one. All the stuff was layered in the bowl with the meat thrown on top with the sauce on top of that. Not chopped up and mixed like they used to do. I don't know if that is how they make their salads now, but it's ridiculous to pay so much for food and then have to go home and fix it. Also ordered a foot long tuna and I'm pretty sure they forgot the tuna.

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