Wendy's
12630 N Tatum Blvd, Phoenix
(602) 374-6879
Recent Reviews
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Just went here the guy taking orders didn't listen to us when we ordered, couldn't hear number 3. Even though we said it three times. Then when we got to the window we went to use our rewards and he threw his hands in the air and shut the window on us. Deffinely someone who would put their finger in your food. I won't support a business with employees with this terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Doesn’t open till 10:30am and also says breakfast stops at 10:30am this doesn’t make any sense. No point of having breakfast on the menu
Atmosphere: 1
Food: 1
Service: 1
Service was friendly and fairly efficient. Order was correct and food was hot and appeared fresh. Dining room was bright and clean.
Atmosphere: 4
Food: 5
Service: 4
I highly recommend everyone to go to this restaurant good food good service and good management this is the first time in 6 years that i had a good experience there hezekiah is a real good manger there i wish it was more friendly management
Atmosphere: 5
Food: 5
Service: 5
The store was clean, but there was a strange smell coming from the kitchen area. The food was ok a little bit sloppy. Wait time for food was slow.
Atmosphere: 2
Food: 3
Service: 1
Lazy workers and Manager stated they wouldn’t do a meal deal order in the store without an app order. I also called another Wendy’s and they said they do it in stores. We have done it so many times at a handful of locations, including this one. They didn’t care to help anyway and were not respectful. This manager was a younger male and seemed to be a little out of it. My husband I felt unwelcome.
Atmosphere: 1
Food: 1
Service: 1
The staff was so cool and courteous! It was decorated n we got the new Wednesday meal...really good! They treated us very good. We will go back!
Atmosphere: 5
Food: 5
Service: 5
There are a handful of times they get the orders right, weren't given napkins or sauce despite being asked what we wanted. Strawberry lemonade is unbearably sweet, a time where they mixed up which nuggets we asked for
Atmosphere: 3
Food: 2
Service: 2
Not busy at all; overall a good experience.
Atmosphere: 4
Food: 4
Service: 5
Chilled is good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Why even serve me rock hard bread? And clearly 8 hour old meat? Do you guys not throw food out when it’s gone bad?
Atmosphere: 1
Food: 1
Service: 1
11:12 pm & they shut down the frosty machine & they close at midnight—do better. Then the girl that took my drive thru order was rude about it to me on top of that. I’m sick of employees that act like customers are a nuisance. Went next door to Whataburger. 8/10/25 11:12pm
Service: 1
There was a bit of a wait at the drive through window for my order, however, the food was piping hot and fresh! Im not a fan of stale and like warm French fries so I’ll gladly wait to have my food like that! Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Food always cold especially the French fried if I wanted cold food I would eat at salad n go
Atmosphere: 2
Food: 1
Service: 2
Pleasantly surprised at the food quality! Drive thru service was excellent and the young lady was very nice and helpful
Food: 5
Service: 5
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