Wendy's

3450 W Greenway Rd, Phoenix
(602) 548-1966

Recent Reviews

Keolani Paro

I will NOT be coming to this location again!!! Beware you’ll receive poor service with a side of attitude. I orders a vanilla frosty and was told “NO TRY AGAIN” with an attitude. I was not expecting this kind of atmosphere or professionalism. They didn’t even give me a chance to ask for a large nor did I feel comfortable in correcting him. Shout out to STEPHEN for making me feel unwelcome and you have now lost a dedicated customer.

Atmosphere: 1

Service: 1

allyson colon (ally)

The manager, Julio, is clueless, arrogant, and has an atrocious attitude. I feel bad for the staff forced to work under him.

Service: 1

Marietta habbershaw

Eatery wasn't busy at all today inside. Food took a little long to receive and then burger was completely wrong and still pink inside. Don't waste money on value frosty either unless it's for a little person, it was very tiny. Kids working were very polite though!

Atmosphere: 3

Food: 2

Service: 4

Chad Douwstra

Horrible service from the front line manager... She is rude and unhelpful when showing her the app isn't working properly.. doesn't take any responsibility or provide alternative

Service: 1

Annette Monae

Fries was cold, my spcy nuggets were very hard, and they forgot to put bacon on my bacon double stacks?? and its not the first time something has happened but i usually catch it before driving off, very unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Andrew Knapp

Should really consider who your night shift employees are. Extremely terrible. Atleast get people that make food properly

Atmosphere: 1

Food: 1

Service: 1

Lauryn Marecek

Long wait time tonight, forgot my fries. I went back and guy was super nice, gave me a fry. It’s hot but definitely refried… hard and stale but hot. My nuggets are literally the size of a quarter, disgusting rubbery chicken. Wasted 35 dollars.

Atmosphere: 3

Food: 1

Service: 1

Scott Logan

I always tip at drive thru windows and this Wendy's is the only place where they never say thank you and in many cases have bad attitudes. I think I need to find a different Wendy's!!!!!

Atmosphere: 1

Food: 5

Service: 1

Brooklynn's Corner

Good Lord the service here is a complete joke! Everytime I come here they ALWAYS screw up my order!! Thankfully, that didn't happen tonight, but the lady at the window was super rude. Didn't make eye-contact with me, nor did she at least smile. She practically threw my food at me and shoved me out of the drive thru so fast I was baffled by how rude it was. It felt like she was saying, "get out of my drive thru." This isn't the type of customer service that keeps your customers around. I'm getting sick and tired of this place! [My drive thru service was on 3/18/24 at 6:30pm]

Atmosphere: 2

Food: 5

Service: 1

bella finch

People suck, service sucks. Only go bc it's closest to my job but certain people there live miserable lives and literally make it their goal to ruin your day.

Atmosphere: 1

Food: 1

Service: 1

Tiana

Stephen is always at the drive thru happy and ready to take your order and provide the best customer service experience. He is very enthusiastic and I'm so thankful that he spreads the joy at my local Wendys. You rock Stephen !

Vanessa Arreguin

Wendy's is great for in the go food or drink, great selection and everything is always made as you order it.

Atmosphere: 5

Food: 5

Service: 5

LadyA z

G in the morning and they are never open, and only take cash....seems

Atmosphere: 1

Service: 1

Amanda Hite

The lady manager that is new to this store is not nice through the drive thru. Very rude!

Atmosphere: 1

Food: 3

Service: 1

Debbie Cakes

So initiallywhen I came in I thought of a place friendly and pleasant. Then the manager came and asked me with a look of disdain and judgmen to move my belongings as if I was beneath saying my stuff was blocking door which was incorrect. I ordered a small Frosty and a small fry Fry's are old and chewy I don't want to ask for them to take it ? I believe they would spit on it or something either way the place is not very nice ans definitely a lot of help. 92 as I'm sitting here making my review they're looking down at me oh she's still here

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: French Fries

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