Paul Martin's American Grill

Excellent customer service and great tasting food.
Cortney, thanks again for your AMAZING customer service; you are one of the reasons we love eating here.

It's pretty much a larger space that seems to cater to groups. Not intimate dinning, absolutely no charm. Reminds me of any number of chain restaurants. I'm not sure if it is part of a chain.
Food was OK, but unremarkable, and pricey.

The food was very good: large portions were cooked quickly with minimal wait. We ate somewhat late, so the dining room wasn’t full, but even so, the food preparation/delivery time was quite impressive. Prices were somewhat above average, but the excellent service and food quality justified the price. The food was simple, not overcomplicated, and tasty. My daughter loved the Parmesan chicken! Our server Steve was friendly, efficient, and informative. He anticipated all our requests: he knew what we wanted/needed and delivered it before we had to ask. His fun personality made the experience fun for us and put us in a good mood, but he wasn’t overly friendly (which can sometimes be awkward). Perfect balance of friendliness and professionalism. Excellent service from Steve! Hopefully he trains new servers. Atmosphere was good: modern and sleek with dark tones, simple yet elevated- not overdone or flashy, calm with a touch of elegance. The only recommendation I would give would be the host/seating interaction which lacked some upbeat friendliness. A big warm smile, welcoming small talk, and a genuine thanks on the way out would have bumped this up to five stars, and would have almost guaranteed a return visit.

One of our favorite places to dine in Scottsdale AZ. Top notch restaurant very cozy, relaxing atmosphere. Food is awesome. But the star is the butter cake!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butter Cake, Salmon Sandwich, Fried Chicken

The ribs were great.

Atmosphere: 5

Food: 5

Service: 5

a little on the expensive side but burger was juicy, delicious and cooked to perfection :)

Oh my God! Everything was excellent. They took great care of my large party for my son's graduation. The food was great. Thank you so much!!!

Atmosphere: 5

Food: 5

Service: 5

Wonderful service, food was impeccable and atmosphere relaxed and fun!

The steaks were decent however we both felt nauseous the next day. The manager completely brushed us off which felt insulting. Overall not impressed rather overpriced for the quality of food

Atmosphere: 4

Food: 2

Service: 2

Great Happy Hour menu!

Atmosphere: 4

Food: 5

Service: 4

Went here for daughters 18th birthday cause she loves their ooey gooey butter cake. Wanted to shout out our server Courtney (sorry if I spelt wrong 😅) he had an amazing attitude & his customer service is on point. Let's not forget about the food we had the herb crusted ribeye, place is pricey but delicious.

Kid-friendliness: I think only kid friendly if your kids are older. I've seen an older lady scold a kid for run'n around.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Butter Cake, Deviled Eggs

Great food and great service!! I will definitely be back!!

Atmosphere: 5

Food: 5

Service: 5

My granddaughter age 18 just returned from a birthday dinner here and I can’t believe her experience! The guy who brought the appetizers spilt drinks all over her. She had to borrow some flannel pj pants from one of the girls because her pants were soaked and it got on her phone and purse too. Her shoes were all dirty with the drinks too. He yelled at her and said it was her fault for not helping him. I wish I had been there! She should have received an apology and a free meal. What kind of place is this with such rude and incapable employees? One of the girls supposedly spoke to the manager, but he didn’t do anything.

Two of my friends hosted their birthday dinner here; we made reservations for 7:30 on a Saturday night and appreciated the fact that we could sit down without having the entire party present like some places.

The restaurant wasn’t too crowded inside but the parking lot was packed full. Maybe because there are other restaurants bunched around it? I don’t know, but I had to park in the back of the Trader Joe’s parking lot after circling the restaurant’s parking lot lol.

My friends had bought professionally made cakes to take photos with (and to eat after dinner of course) and the servers offered to keep them in the fridge for us while we ate dinner! So nice of them! Speaking of our servers, they made the night better. We had at least two or three the entire night - our party had at least 10 people) and they were always attentive and chatting with us. The main guy was definitely a chatty Kathy but he could tell from our vibes that we didn’t mind him talking to us like friends. Some other reviews mention the servers not really showing face or not refilling waters, but our server refilled waters even as the restaurant was about to close, so we didn’t experience that problem.

On to the food and drinks: very good! The wine, beer, and cocktails did take a hot minute to come out, but at least every drink came out at once. My friends loved their espresso martinis!

For appetizers, we ordered the deviled eggs, crispy calamari, and the spinach artichoke dip. Everything was super flavorful. I loved how the deviled eggs were jam-packed and how the filling was squeezed inside with almost like a cool frosting tip - it wasn’t your average deviled egg lol. The filling was also really tasty, you could taste every component, for sure.

The main entrees were salmon and rice, braised short ribs and mashed potatoes, and the chicken parmesan. Long story short: everyone loved everything. The mashed potatoes were creamy, the ribs were very tender, the salmon was seasoned nicely, and the chicken was definitely taken off the heat at the exact right time. Also, the chicken parmesan portion was quite large; lots of noodles (it should be for $34!)

Once we were finished eating, the servers grabbed our cakes from the fridge and they even offered to light the candles for us. Needless to say, it was a great night and everyone enjoyed our meal here! Definitely out of my price range, but it was for a special occasion.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spinach & Artichoke Dip, Deviled Eggs, Braised Short Rib

Our company paid for lunch, which was good, but I wouldn't go back when considering price and quality. My shrimp were over cooked.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Butter Cake, Deviled Eggs