used to love going to this location out of all the three locations in this town and now i hate it. i get it, starbucks baristas are known for disliking their job but everytime the really short girl w short brown hair takes my order she acts like i slapped her in the face when im just ordering ONE simple drink. or will make comments on how many food items youre getting. definitely confirmed for me that ill drive to safeway which is the one farthest away from me because all the girls there make the drinks GOOD and have good customer service and won’t judge you for the food items youre getting.
Joshua Braley
I got the coffee I ordered quickly, and it was exactly what I wanted.
Resale Royalty74
If my review were based on the staff it would be a strong 5 stars. These baristas work VERY hard. They make the best coffee and consistently. However, my low rating is based on the fact that the owner chooses to operate with low staffing. This translates to LONG wait times and exasperated staff that I witness running around like crazy trying to fill orders both in person and drive up. Many times there is only 1 barista working. If your lucky there will be 2 working. As a customer this tells me that this corporation places little value on the customer experience. Hire and schedule more staff!!!
Atmosphere: 4
Food: 3
Service: 2
Angela Prince
My favorite coffeehouse
Atmosphere: 5
Food: 5
Service: 5
Brenda Argenzio
Coffee is so expensive and to have to wait 15 minutes for it and on top of it all 5 people mgot served ahead of me when I ordered before them.!!! No right!
Atmosphere: 3
Food: 1
Service: 3
Angelenna Burch
The two workers up front purposely skipped my drink while serving others behind me first. They were both unfriendly and picked and chose who they would greet with great customer service. Thumbs
Atmosphere: 1
Service: 1
Isabelle T
Girl named cryptid was great!
Atmosphere: 5
Food: 5
Service: 5
Emma Bloom
I had the pleasure of being served by Faith at Starbucks, and I must say, she's an exceptional barista. Her attention to detail and dedication to crafting the perfect cup of coffee truly stood out. Faith's warm personality and excellent customer service made my visit memorable. I look forward to returning and experiencing her outstanding service again. She's a true asset to Starbucks!
Atmosphere: 4
Food: 3
Service: 5
Manda K
I ordered a coffee with extra cream, sugar and flavorings and paid the extra for it. It was not fixed correctly and when I took it back, they did not fix it, instead gave me a small cup with the sauce in it and a straw to stir it for me to fix it myself, only I couldn’t add it because there was no where to dump the coffee that was already up to the rim. I ended up throwing it in the trash right there at the pickup spot. What a waste of money.
When I travel through, this is the starbucks I usually visit. I appreciate all the workers especially Chalise, she wakes me up with her enthusiasm even before I sip my coffee. Great promptness, attention to detail and professionalism.
Rielle SJ
I went to the Starbucks in fry’s and they looked like they didn’t want to be there and kind of made me feel bad for making them be there but then I went to the Starbucks in target and Chalise greeted me with a smile and made it feel like she was actually happy to see me there. I will be going back to this Starbucks over the one in fry’s
Joe Gamache
Very happy with the service provided by the staff. The overall appearance and atmosphere was very inviting.
Wheelchair accessibility: Completely open floor plan makes maneuverability simple and unimpeded.
Update, I have no idea why my review is not appearing in the other location. So I'm going to add it here as well. Before I do, I will say this much, it bothers me when people are quick to post a negative review over simple issues but slow as snails to give kudos or credit when they have wonderful experiences. We have had excellent experience here as well. Below this line is about the other Frys location.Well, the new changes are pretty snazzy (yes, I said snazzy) What makes this location stand out for the other 2 locations to me is the absolute amazing ?? customer service we receive from Aliese is Jedi Master level. She knows my wife's multiple orders and at times have had the order completed by the time we are finished paying. Super friendly team all around. If your drink is not up to par, they will remake it. We have yet to come across this issue ourselves, however, when trying new things to even be told this is just impressive. We have been closer to the Starbucks further away and will reroute to this location for that level of service. Keep up the excellent work, we truly appreciate it.
used to love going to this location out of all the three locations in this town and now i hate it. i get it, starbucks baristas are known for disliking their job but everytime the really short girl w short brown hair takes my order she acts like i slapped her in the face when im just ordering ONE simple drink. or will make comments on how many food items youre getting. definitely confirmed for me that ill drive to safeway which is the one farthest away from me because all the girls there make the drinks GOOD and have good customer service and won’t judge you for the food items youre getting.
I got the coffee I ordered quickly, and it was exactly what I wanted.
If my review were based on the staff it would be a strong 5 stars. These baristas work VERY hard. They make the best coffee and consistently. However, my low rating is based on the fact that the owner chooses to operate with low staffing. This translates to LONG wait times and exasperated staff that I witness running around like crazy trying to fill orders both in person and drive up. Many times there is only 1 barista working. If your lucky there will be 2 working. As a customer this tells me that this corporation places little value on the customer experience. Hire and schedule more staff!!!
Atmosphere: 4
Food: 3
Service: 2
My favorite coffeehouse
Atmosphere: 5
Food: 5
Service: 5
Coffee is so expensive and to have to wait 15 minutes for it and on top of it all 5 people mgot served ahead of me when I ordered before them.!!! No right!
Atmosphere: 3
Food: 1
Service: 3
The two workers up front purposely skipped my drink while serving others behind me first. They were both unfriendly and picked and chose who they would greet with great customer service. Thumbs
Atmosphere: 1
Service: 1
Girl named cryptid was great!
Atmosphere: 5
Food: 5
Service: 5
I had the pleasure of being served by Faith at Starbucks, and I must say, she's an exceptional barista. Her attention to detail and dedication to crafting the perfect cup of coffee truly stood out. Faith's warm personality and excellent customer service made my visit memorable. I look forward to returning and experiencing her outstanding service again. She's a true asset to Starbucks!
Atmosphere: 4
Food: 3
Service: 5
I ordered a coffee with extra cream, sugar and flavorings and paid the extra for it. It was not fixed correctly and when I took it back, they did not fix it, instead gave me a small cup with the sauce in it and a straw to stir it for me to fix it myself, only I couldn’t add it because there was no where to dump the coffee that was already up to the rim. I ended up throwing it in the trash right there at the pickup spot. What a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Love it
Restaurantji Recommends
Faith was really nice and professional
When I travel through, this is the starbucks I usually visit. I appreciate all the workers especially Chalise, she wakes me up with her enthusiasm even before I sip my coffee. Great promptness, attention to detail and professionalism.
I went to the Starbucks in fry’s and they looked like they didn’t want to be there and kind of made me feel bad for making them be there but then I went to the Starbucks in target and Chalise greeted me with a smile and made it feel like she was actually happy to see me there. I will be going back to this Starbucks over the one in fry’s
Very happy with the service provided by the staff. The overall appearance and atmosphere was very inviting.
Wheelchair accessibility: Completely open floor plan makes maneuverability simple and unimpeded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Bacon Gouda
Update, I have no idea why my review is not appearing in the other location. So I'm going to add it here as well. Before I do, I will say this much, it bothers me when people are quick to post a negative review over simple issues but slow as snails to give kudos or credit when they have wonderful experiences. We have had excellent experience here as well. Below this line is about the other Frys location.Well, the new changes are pretty snazzy (yes, I said snazzy) What makes this location stand out for the other 2 locations to me is the absolute amazing ?? customer service we receive from Aliese is Jedi Master level. She knows my wife's multiple orders and at times have had the order completed by the time we are finished paying. Super friendly team all around. If your drink is not up to par, they will remake it. We have yet to come across this issue ourselves, however, when trying new things to even be told this is just impressive. We have been closer to the Starbucks further away and will reroute to this location for that level of service. Keep up the excellent work, we truly appreciate it.
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