Jack In The Box

13738 W Bell Rd, Surprise
(623) 544-1531

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Recent Reviews

Went to drive thru and ordered a large vanilla milkshake with a spoon and NO STRAW. (Just had a dental implant with liquid diet only). Advised that Jack doesn't have any spoons! Offered a fork and replied NO. Got to window to pay and Heather (Mgr) offered to spin the shake again to make it easier for me to eat. Replied Yes. The shake was awesome (had an extra spoon in glove box). Heather went the EXTRA MILE. THANK YOU!!
I normally get my food to go, and it isn’t a far drive from here to home, however, taco’s are definitely not cook to order, and are either falling apart (due to grease) or extremely crunchy and stale (from sitting under a heat lamp past the time they are supposed to be sold to a customer). The time getting my food to me was reasonable when parking in the front after being prompted to, and customer service was great!
If the food was as good as the service, they would...
(9/3 @850pm) I haven't visited this location in quite some time, but it truly warmed my heart to see such wonderful service. The young lady at the drive-thru was remarkable; if she's not a manager, she certainly deserves to be recognized for her exceptional customer service. The young gentleman taking orders was equally friendly and made the experience even more enjoyable. Thank you to the night shift employees for your hard work and dedication—it's truly appreciated!

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