McDonald's
$ • Fast Food, Burgers
Hours:
14553 W Grand Ave, Surprise
(623) 214-7842
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | 5AM - 11PM |
Tuesday | 5AM - 11PM |
Wednesday | 5AM - 11PM |
Thursday | 5AM - 11PM |
Friday | 5AM - 11PM |
Saturday | 5AM - 11PM |
Sunday | 5AM - 11PM |
McDonald's, a well-known fast-food restaurant, has received mixed reviews. Some customers have expressed concerns about the diminishing size of the Big Mac for the price. However, others have been impressed by the new General Manager, Yvonne, and her team, who have transformed the store's reputation from "the worst McDonald's ever" to one running smoothly with hot food, friendly service, and accurate orders. The mobile ordering process is described as a simple and rewarding experience, with staff going the extra mile to make up for any delays. Customers have praised staff members like Jennifer Q., who went above and beyond by substituting a dessert when the ice cream machine was broken, and Patricia, whose pleasant attitude made breakfast enjoyable. The drive-thru moves quickly and is staffed by polite employees in a clean building, although many customers report that their food is often brought out to their cars rather than handed through the window. Overall, McDonald's appears to be striving to provide a positive dining experience for its customers.