Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 18885 N Reems Rd, Surprise, Arizona, 85374, US
Telephone: (623) 584-5015
Price range: $
Rating: 3.3

$ • Coffee Shops

Hours:
18885 N Reems Rd, Surprise
(623) 584-5015

Menu Order Online

About Starbucks

Starbucks Coffee Company is a popular coffee shop that has received mixed reviews from customers. While some customers are generally satisfied with the food and drinks, they have noted that the service can be lacking at times.

The reviews mention that the staff is not always friendly or helpful, with one customer stating that the barista at the drive-thru did not greet them with a smile or even say "have a nice day." Another customer had a negative experience with the manager, who was described as "extremely rude" and made the customer feel like the mistake on their order was their fault.

However, the reviews also highlight some positive aspects of the Starbucks location. One customer who frequents the restaurant for project meetings praised the baristas, supervisor, and staff for their excellent customer service and going "over and above" to ensure customer satisfaction. Another customer, who visits the Starbucks for business meetings, noted that the staff is "very friendly, sharp, helpful, and patient," and they will sometimes even bring the customer's drink to them.

The reviews also mention the Caramel Ribbon Crunch Frappuccino as a standout menu item, with one customer describing it as a "decadent dessert" with a "creamy, dreamy texture" and a "rich caramel explosion."

Overall, the Starbucks Coffee Company location seems to be a mixed bag, with both positive and negative experiences reported by customers. While the food and drinks are generally well-received, the service can be inconsistent, with some staff members providing excellent customer service and others falling short.