Starbucks Coffee Company

18885 N Reems Rd, Surprise
(623) 584-5015

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Recent Reviews

I frequent this location and the food and drinks are normally to standard. However, friendly service lacks often. Today I pulled up to the window and was greeted with no smile. The only words she said the entire interaction was my total. As a barista myself, I always have a tip ready to go. I couldn’t tip today. Sucks the whole team misses out on tips because certain employees can’t greet people properly or say a simple “have a nice day.” This isn’t the first time we’ve...
Manager Charissa was extremely rude. There was a mistake made on my order and she made it seem like it was my fault. Not very helpful. I rarely go to this Starbucks, but the one on BULLARD&BELL is my usual. You're better off going to that one in my opinion👍

Update 2026: service has exceptionally improved under new management. This location is usually busy especially in the mornings but always gets my drinks right and on time! Updated reviews💚
Absolutely obsessed with the Caramel Ribbon Crunch Frappuccino from Starbucks! The buttery caramel syrup blended perfectly with coffee, milk, and ice creates this creamy, dreamy texture that’s pure indulgence. Topped with dark caramel sauce, whipped cream, caramel drizzle, and that addictive crunchy sugar topping, every sip feels like a decadent dessert – mix it well to get those ribbons throughout. Hands down my new favorite Frappuccino; 5 stars all the way for the rich caramel...

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