We had a very enjoyable time as the atmosphere was very welcoming and friendly. Our waitress London was very helpful and assisted us heavily in our order and making sure everything was out quickly.
Atmosphere: 5
Food: 5
Service: 5
Michael Ortiz
The entire experiences was quick and enjoyable especially due to the amazing waitress London who sat us quickly and handled our order with care.
Atmosphere: 5
Food: 5
Service: 5
Shandy Ray
Gloria was an excellent waitress. She was very accommodating. She is bilingual which made my mother-in-law feel very welcomed. I look forward to my next visit and having Gloria be my waitress once again.
Atmosphere: 5
Food: 5
Service: 5
CINTHIA LORENA LLAMAS LAZCANO
Gloria was an excellent waitress. She was very accommodating. She is bilingual which made my mother feel very welcomed. I look forward to my next visit and having Gloria be my waitress once again.
Thanks 🙏
Atmosphere: 5
Food: 5
Service: 5
Imthatguy
Colton was fantastic
Atmosphere: 5
Food: 5
Service: 5
Flaco Perez
Aidan was great!!
Atmosphere: 5
Food: 5
Service: 5
Society of STEM
Kenzie was so amazing! Great service!
Atmosphere: 5
Food: 5
Service: 5
Justin Bikerman
Carson so good at his job
Atmosphere: 5
Food: 5
Service: 5
Kenzie Bertz
Kenzie was great!
Atmosphere: 5
Food: 5
Service: 5
Nora McCollum
Nora is an amazing server, she deserves more hours
YouTube video: youtu.be/QIIil38e0SY – trust me!
OR
put “Bad Customer Experience at IHOP Chris Brenner” in the YouTube search bar to find it that way.
I will only respond to commenters who directly address a specific point(s) which has been made in the video.
Wow... and not in a good way unfortunately! Go there to satisfy your curiosity maybe. One of the 2 female servers who works closing shifts, saw me walk in at around 8:30 pm when they close at 10 pm. She gave me a belittling smile while saying, "Oh god... you gotta be out of here by 9:30" and then she turned around. I replied with, "good evening, [name]. Nice to see you too." She ignored me and kept her back facing me.
The next time I came in, she gave me crap for arriving at around 8:50 pm. She got pissed off and didn't hide it that I'm someone who could arrive between 8 and 8:30 pm and still not be walking out of there until sometime between 9:45 and 10 pm. How dare I, right? Maybe because I order 3 dishes and eat slowly because it's more comfortable and healthier. My right.
She wanted me out by 9:30 so I couldn't possibly prevent her from leaving as early as she could. Kitchen closes at 9:30, she can cash out at 9:30 and... if there's any customers left in the place preventing her from leaving, it better not be me! Wow... again.
I had told her that she was acting like someone who didn't enjoy her job very much. Her response, "I love my job! You're the only one I don't like." Can totally tell that she loves her job with how quick she was to deny it and her eagerness to leave as early as the system can allow.
She called me rude and condescending and stated that I need to show more respect. I mentioned the respect I show by proactively offering to pay before 9:30 pm so the cash out can happen ASAP. She gave an insulting whoop-dee-doo response to that. Well, I could easily have been rude and condescending towards her a few times when I was in the process of defending myself. It was retaliatory.
There's other restaurants that I frequent and I get along great with all the servers. No other server has treated me (bullied me) like that. Not one! Not even close.
#restaurant #ihop #newwestminster #badservice #badserver #worstserver #bullying
Victoria Beeler
Ordered takeout from here — several things were missing from our order and food was ice cold. Very disappointing. Tasted pretty mediocre once we reheated it.
Atmosphere: 2
Food: 2
Service: 1
Grant Davis
Victoria was a great waitress and made the experience worth coming in at 1am
We had a very enjoyable time as the atmosphere was very welcoming and friendly. Our waitress London was very helpful and assisted us heavily in our order and making sure everything was out quickly.
Atmosphere: 5
Food: 5
Service: 5
The entire experiences was quick and enjoyable especially due to the amazing waitress London who sat us quickly and handled our order with care.
Atmosphere: 5
Food: 5
Service: 5
Gloria was an excellent waitress. She was very accommodating. She is bilingual which made my mother-in-law feel very welcomed. I look forward to my next visit and having Gloria be my waitress once again.
Atmosphere: 5
Food: 5
Service: 5
Gloria was an excellent waitress. She was very accommodating. She is bilingual which made my mother feel very welcomed. I look forward to my next visit and having Gloria be my waitress once again.
Thanks 🙏
Atmosphere: 5
Food: 5
Service: 5
Colton was fantastic
Atmosphere: 5
Food: 5
Service: 5
Aidan was great!!
Atmosphere: 5
Food: 5
Service: 5
Kenzie was so amazing! Great service!
Atmosphere: 5
Food: 5
Service: 5
Carson so good at his job
Atmosphere: 5
Food: 5
Service: 5
Kenzie was great!
Atmosphere: 5
Food: 5
Service: 5
Nora is an amazing server, she deserves more hours
Restaurantji Recommends
Carson was a great server
Carson was great!
YouTube video: youtu.be/QIIil38e0SY – trust me! OR put “Bad Customer Experience at IHOP Chris Brenner” in the YouTube search bar to find it that way. I will only respond to commenters who directly address a specific point(s) which has been made in the video. Wow... and not in a good way unfortunately! Go there to satisfy your curiosity maybe. One of the 2 female servers who works closing shifts, saw me walk in at around 8:30 pm when they close at 10 pm. She gave me a belittling smile while saying, "Oh god... you gotta be out of here by 9:30" and then she turned around. I replied with, "good evening, [name]. Nice to see you too." She ignored me and kept her back facing me. The next time I came in, she gave me crap for arriving at around 8:50 pm. She got pissed off and didn't hide it that I'm someone who could arrive between 8 and 8:30 pm and still not be walking out of there until sometime between 9:45 and 10 pm. How dare I, right? Maybe because I order 3 dishes and eat slowly because it's more comfortable and healthier. My right. She wanted me out by 9:30 so I couldn't possibly prevent her from leaving as early as she could. Kitchen closes at 9:30, she can cash out at 9:30 and... if there's any customers left in the place preventing her from leaving, it better not be me! Wow... again. I had told her that she was acting like someone who didn't enjoy her job very much. Her response, "I love my job! You're the only one I don't like." Can totally tell that she loves her job with how quick she was to deny it and her eagerness to leave as early as the system can allow. She called me rude and condescending and stated that I need to show more respect. I mentioned the respect I show by proactively offering to pay before 9:30 pm so the cash out can happen ASAP. She gave an insulting whoop-dee-doo response to that. Well, I could easily have been rude and condescending towards her a few times when I was in the process of defending myself. It was retaliatory. There's other restaurants that I frequent and I get along great with all the servers. No other server has treated me (bullied me) like that. Not one! Not even close. #restaurant #ihop #newwestminster #badservice #badserver #worstserver #bullying
Ordered takeout from here — several things were missing from our order and food was ice cold. Very disappointing. Tasted pretty mediocre once we reheated it.
Atmosphere: 2
Food: 2
Service: 1
Victoria was a great waitress and made the experience worth coming in at 1am
Atmosphere: 4
Food: 3
Service: 5
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