Silverlake Ramen

Over 30min for a to go order; only 6 tables had people in the restaurant. No excuse

Edit: the gyoza is ice cold and soggy (86 degrees... not safe in the slightest for pork)... How do you fry food and then let it sit for half an hour waiting to pour a bowl of broth and add noodles????

Food: 1

Service: 1

Yeah so , my husband wanted to suprise me with ramen for our aniversary . And the to go bag was covered in grease and got grease all over my passenger car seat. So im highly disapointed .

Literally the best ramen place in Phoenix, my boyfriend and I come here at least once a month. Can't believe this only has a 4 star rating, because the ramen is sooo good and makes this place a 5/5. We love getting the combo and the gyoza is so delicious. Our favorite is the tonkotsu ramen, definitely recommend getting it with pork, which is so tender. I would say I wish they did have a smaller size for the ramen, since it is a large and generous portion.

Atmosphere: 5

Food: 5

Service: 5

Got sick after eating here , was so spicy the tuna roll - avocado didn't look fresh .... wouldn't go back really disappointed

Atmosphere: 4

Food: 1

Service: 4

I would absolutely give this place a zero stars if I could. We love the food, but the customer service is extremely lacking. I was in two days ago. I left the restaurant, not knowing that I was overcharged an item that I didn’t order. I noticed while driving home that we were overcharged. I called the facility and they said they couldn’t do anything about it until the manager was in and they wouldn’t allow a refund until the manager was there. I told them I could turn around and come back in and get it resolved and they said no because the manager was not there. I have now left two messages with no return. Call to resolve this.

Atmosphere: 1

Food: 1

Service: 1

service is disgusting, I know less and less people go here and I tell everyone not to and it’s empty almost all the time. hope you guys close down and fire the girl in the front who needs to exercise the little power she feels like she has in her hands as a hostess who literally means nothing. :)

gross smell in this restaurant i would be incredibly suspicious of eating the food here. looks like from below you got all the bad reviews you deserve.

Atmosphere: 1

Food: 1

Service: 1

Came here for a door dash order and opted to come back as a customer based on their friendliness. I had the garlic truffle ramen. Omg so good. Walked out paying around $30 with tip, worth it. My new go to spot around here. I will warn all reading that parking is tight here - you need to be ready to hunt for a spot. Safe parking lot, but don’t leave stuff on your seats.

Atmosphere: 5

Food: 5

Service: 5

Kitchen closes at 8:30pm and the parking lot is BUSY so arrive EARLY! We arrived and spent 10 minutes circling looking for parking, walked in at 8:31pm, and were turned away. Wouldnt have posted a review if the hostess hadn't been a little mean about it... As long as you can get in, the food is tasty. Every other visit has been a win.

Atmosphere: 4

Food: 5

Service: 3

Portion sizes considerably smaller than other locations that I have been to. The picture is what is supposed to be the Large pork bowl it seems more like the regular portion.

Atmosphere: 3

Food: 2

Service: 3

Lily was great! She made sure we had everything we needed and gave us good recommendations from the menu.

Atmosphere: 5

Food: 5

Service: 5

We found a cricket or roach looking bug in our food! When we go to a restaurant we expect to not have to worry about hygiene or cleanliness! We used to love going here but now we are never going back!

Food: 1

Food was decent but I'm almost positive this place serves tap water which is pretty despicable. Yall really need to change that.

The ramen was just okay- very americanized. I've never seen avocado in ramen, and it was quite strange. Not too much depth of flavor for the broth. The second time I went they were out of vegetarian broth entirely and the only other vegetarian option they had was mushroom curry, which I couldn't eat due to a very mild mushroom allergy. I was able to try a few bites and wasn't impressed. Flavorless, raw tofu is a no. Very disappointing. The chefs clearly dont care about the quality of the vegetarian meals. The interior is kind of cool, and the servers were nice and apologetic, but there really wasn't much to be done about the food situation. Ramen Kagawa downtown Phoenix is infinitely better.

Atmosphere: 4

Food: 1

Service: 5

Silverlake is always amazing!!! Haven't had anything better in all of Arizona! The ramen is so rich and flavorful. Highly recommend the combo with the gyoza.

Atmosphere: 5

Food: 5

Service: 5

I ordered something to go and had to wait 30 minutes for my order. ???

The attitude of the person at the counter is very bad

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Atmosphere: 1

Food: 5

Service: 1