Have you ever had something so bland and disappointing that you wanted to go eat somewhere else right after?
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Smells bad.The dumplings had thick charcoal grill black stuff on it. Could have been drug across the floor for all I know.Employee vibes have always been off everytime I've visited. Could partially be because it smells weird and they're in it all day.
Atmosphere: 2
Food: 3
Service: 3
Crystal Jackson
I’ve ordered from WaBa Grill thrice. The first time was in store. Beautiful tiny little shop just over the river. The service and the food….. Atrocious. The first time I went, the employees had a disposition of hating to work there. I told them that it was my first time ordering and they were extremely apathetic and didn’t bother to explain the differences of each size bowl, nor did they have very much knowledge of the actual food (they didn’t even know what vegetables were in their mixed vegetables, which should have been my cue to leave since there are only three). They lazily handed me my bowl and I drove home to try it. Sad, flavorless, and disproportionate. Then I ordered it through Uber the second & third time. Same disgusting and bland food. Now the third time… I had such a horrible experience with the service trying to cancel my order, I was violently tempted to drive there under the influence, but ultimately did not. My Uber Eats driver let me know that the order will be canceled because they didn’t have steak. Fine, whatever, no big deal. No cancellation came. I call the restaurant to ask why the order wasn’t canceled & the most obnoxious, arrogant male employee essentially yelled at me for not canceling my order because he “just clocked in” and the steak had somehow magically appeared within ten minutes. He was degrading, talked over me and told me that he “knows I’m hungry” and “upset” (little did he know it wasn’t even for me). He refused to hear anything I had to say and kept telling me to cancel my order via UE, when he refused to hear that I was saying that I would charged full price if the actual store itself didn’t cancel my order. He said he’ll get his manager to do it and hung up. The manager didn’t cancel the order. I call back immediately, and it’s the employee who told my Uber Eats driver that there was no steak and I was on hold with him as he “got his manager to cancel my order,” which again, did not happen. I had to tell three Uber drivers not to pick up my order or waste their time because the restaurant was in the wrong in the first place. I don’t know what kind of arrogant, pompous, haughty yet apathetic people work at this poor excuse for a restaurant, but spend your money and time elsewhere. It’s not healthy, nor delicious.TLDR; no one at this restaurant cares about anything and the food is BEYOND bland and flavorless.
Atmosphere: 4
Food: 1
Service: 1
Eboney Herbert
Waba’s used to be my go to for lunch but after today, I will not be going back. The food quality has decreased and I will not be wasting my money. I paid $1 extra for white meat and still got dark meat that was hard as a ROCK. What makes it even worse is that it’s not the first time this happened to me at this same location, but it will be the LAST. Do better Waba. Smh
Atmosphere: 1
Food: 1
Service: 1
devilswin99
Side salad had old and wilted lettuce. Tomatoes were mushy and soft.... absolutely not fresh. The decline of this place has been steady. Will not return, even if it was free.
Atmosphere: 1
Food: 1
Service: 2
Joyce Golden
My son and I had never been to Waba Grill before but we were in the area & very hungry so we thought we would try something new. We walk in & the only person I see in the building looks directly at us, does not greet us and continues to go on about his business. We wait patiently for a few more minutes to see if anyone would greet us and take our order. Nope. Needless to say we left & too our business elsewhere. Such weirdo energy in there. Would definitely never come back!
Atmosphere: 1
Service: 1
Ashley
Is this a joke!? Been waiting 25 minutes for my food and have yet to receive it absolutely insane! I can’t even believe the terrible service and the incompetent
Atmosphere: 1
Food: 1
Service: 1
Marty Sanders
Great customer service I was greeted with a warm hello as soon as i entered the establishment which is always a great feeling as a customer. I ordered the ribeye steak bowl with steam vegetables I enjoyed it and will be back sometime soon to try some different items from the menu.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: WABA Chicken & Steak Bowl
Jason Miszuk
Great teriyaki
Atmosphere: 5
Food: 5
Service: 5
Mark P.
Remarkably good vegan options!Also, very quick service, delivered to your table if they're not too busy.
My recent experience at WaBa Grill was less than satisfactory. I had placed a pick-up order, and upon my arrival, I found myself standing at the front counter for a noticeable amount of time with no staff in sight. This initial lack of attention was disappointing.To make matters worse, while I was waiting for someone to assist me, another customer entered the store, and the employee promptly attended to them before acknowledging my presence. It was frustrating to see my order sitting off to the side, ready and waiting, while I continued to go unnoticed.I had hoped to order a drink to accompany my meal, but the staff's lack of acknowledgment left me feeling overlooked and unimportant. Customer service is a crucial aspect of any dining experience, and this particular visit fell short in that department.As for my pickup order, I ordered their Chicken & Steak Veggie Bowl. I have to say, I was quite disappointed with the overall experience.The main issue I encountered was with the vegetables in the bowl. They were undercooked and had a raw taste, which was not at all appetizing. The texture and flavor of the veggies left much to be desired.Furthermore, the steak in the bowl was overcooked and had a burnt taste, which was not pleasant. It seemed like it had been on the grill for too long.The rice in the bowl was another letdown as it tasted dry and old, lacking the freshness that one would expect from a restaurant like WaBa Grill.The only saving grace in this meal was the chicken. It was decent, but nothing exceptional that would make me want to come back for more.Overall, my experience at WaBa Grill was not up to the standards I had hoped for. I was expecting a flavorful and well-prepared meal, but unfortunately, the undercooked vegetables, overcooked steak, and dry rice left much to be desired. Also, I hope in the future, WaBa Grill can improve its customer service, ensuring that all patrons are promptly and courteously attended to, regardless of the nature of their order.
Atmosphere: 3
Food: 1
Service: 1
Anthony Martinez
The food is decent, but I did not very much enjoy the quality of my steak (bowl)- it just didn't taste very fresh, same with the rice. sauces are great, price is fine.However, the worst part was a distinct unpleasant smell everywhere in the dining area, similar to a malfunctioning drain or a very dirty dishwashing machine. I can't say I'll be back as long as the restaurant smells that way.
Atmosphere: 2
Food: 3
Service: 5
Karen Friedl
Ordered through uber. I got a huge bowl of rice with some specks of shredded beef on top. Awful. I ordered and paid for a steak bowl with ribeye steak. There was no ribeye. Just some gross shredded beef.
Food: 1
Service: 1
Recommended dishes: Steak Bowl
Benito Garcia
Ordered food, Jerry didn't seem like he wanted to be there. Very monotone when talking, no customer service skills today. The lady in the background wasn't welcoming as well. Maybe it's a Sunday thing.
Atmosphere: 3
Food: 5
Service: 3
Michael M.
This Waba Grill has really gone to it smells like sewage. They are slow and they have no AC either and none of the table are ever clean. The soda machine looks like it hasn't been cleaned in weeks! The manager really needs to do something or be replaced. The girl working the register also has an attitude and really doesn't want to work! This was the worst experience I've ever had here!
Have you ever had something so bland and disappointing that you wanted to go eat somewhere else right after?
Smells bad.The dumplings had thick charcoal grill black stuff on it. Could have been drug across the floor for all I know.Employee vibes have always been off everytime I've visited. Could partially be because it smells weird and they're in it all day.
Atmosphere: 2
Food: 3
Service: 3
I’ve ordered from WaBa Grill thrice. The first time was in store. Beautiful tiny little shop just over the river. The service and the food….. Atrocious. The first time I went, the employees had a disposition of hating to work there. I told them that it was my first time ordering and they were extremely apathetic and didn’t bother to explain the differences of each size bowl, nor did they have very much knowledge of the actual food (they didn’t even know what vegetables were in their mixed vegetables, which should have been my cue to leave since there are only three). They lazily handed me my bowl and I drove home to try it. Sad, flavorless, and disproportionate. Then I ordered it through Uber the second & third time. Same disgusting and bland food. Now the third time… I had such a horrible experience with the service trying to cancel my order, I was violently tempted to drive there under the influence, but ultimately did not. My Uber Eats driver let me know that the order will be canceled because they didn’t have steak. Fine, whatever, no big deal. No cancellation came. I call the restaurant to ask why the order wasn’t canceled & the most obnoxious, arrogant male employee essentially yelled at me for not canceling my order because he “just clocked in” and the steak had somehow magically appeared within ten minutes. He was degrading, talked over me and told me that he “knows I’m hungry” and “upset” (little did he know it wasn’t even for me). He refused to hear anything I had to say and kept telling me to cancel my order via UE, when he refused to hear that I was saying that I would charged full price if the actual store itself didn’t cancel my order. He said he’ll get his manager to do it and hung up. The manager didn’t cancel the order. I call back immediately, and it’s the employee who told my Uber Eats driver that there was no steak and I was on hold with him as he “got his manager to cancel my order,” which again, did not happen. I had to tell three Uber drivers not to pick up my order or waste their time because the restaurant was in the wrong in the first place. I don’t know what kind of arrogant, pompous, haughty yet apathetic people work at this poor excuse for a restaurant, but spend your money and time elsewhere. It’s not healthy, nor delicious.TLDR; no one at this restaurant cares about anything and the food is BEYOND bland and flavorless.
Atmosphere: 4
Food: 1
Service: 1
Waba’s used to be my go to for lunch but after today, I will not be going back. The food quality has decreased and I will not be wasting my money. I paid $1 extra for white meat and still got dark meat that was hard as a ROCK. What makes it even worse is that it’s not the first time this happened to me at this same location, but it will be the LAST. Do better Waba. Smh
Atmosphere: 1
Food: 1
Service: 1
Side salad had old and wilted lettuce. Tomatoes were mushy and soft.... absolutely not fresh. The decline of this place has been steady. Will not return, even if it was free.
Atmosphere: 1
Food: 1
Service: 2
My son and I had never been to Waba Grill before but we were in the area & very hungry so we thought we would try something new. We walk in & the only person I see in the building looks directly at us, does not greet us and continues to go on about his business. We wait patiently for a few more minutes to see if anyone would greet us and take our order. Nope. Needless to say we left & too our business elsewhere. Such weirdo energy in there. Would definitely never come back!
Atmosphere: 1
Service: 1
Is this a joke!? Been waiting 25 minutes for my food and have yet to receive it absolutely insane! I can’t even believe the terrible service and the incompetent
Atmosphere: 1
Food: 1
Service: 1
Great customer service I was greeted with a warm hello as soon as i entered the establishment which is always a great feeling as a customer. I ordered the ribeye steak bowl with steam vegetables I enjoyed it and will be back sometime soon to try some different items from the menu.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: WABA Chicken & Steak Bowl
Great teriyaki
Atmosphere: 5
Food: 5
Service: 5
Remarkably good vegan options!Also, very quick service, delivered to your table if they're not too busy.
Restaurantji Recommends
My recent experience at WaBa Grill was less than satisfactory. I had placed a pick-up order, and upon my arrival, I found myself standing at the front counter for a noticeable amount of time with no staff in sight. This initial lack of attention was disappointing.To make matters worse, while I was waiting for someone to assist me, another customer entered the store, and the employee promptly attended to them before acknowledging my presence. It was frustrating to see my order sitting off to the side, ready and waiting, while I continued to go unnoticed.I had hoped to order a drink to accompany my meal, but the staff's lack of acknowledgment left me feeling overlooked and unimportant. Customer service is a crucial aspect of any dining experience, and this particular visit fell short in that department.As for my pickup order, I ordered their Chicken & Steak Veggie Bowl. I have to say, I was quite disappointed with the overall experience.The main issue I encountered was with the vegetables in the bowl. They were undercooked and had a raw taste, which was not at all appetizing. The texture and flavor of the veggies left much to be desired.Furthermore, the steak in the bowl was overcooked and had a burnt taste, which was not pleasant. It seemed like it had been on the grill for too long.The rice in the bowl was another letdown as it tasted dry and old, lacking the freshness that one would expect from a restaurant like WaBa Grill.The only saving grace in this meal was the chicken. It was decent, but nothing exceptional that would make me want to come back for more.Overall, my experience at WaBa Grill was not up to the standards I had hoped for. I was expecting a flavorful and well-prepared meal, but unfortunately, the undercooked vegetables, overcooked steak, and dry rice left much to be desired. Also, I hope in the future, WaBa Grill can improve its customer service, ensuring that all patrons are promptly and courteously attended to, regardless of the nature of their order.
Atmosphere: 3
Food: 1
Service: 1
The food is decent, but I did not very much enjoy the quality of my steak (bowl)- it just didn't taste very fresh, same with the rice. sauces are great, price is fine.However, the worst part was a distinct unpleasant smell everywhere in the dining area, similar to a malfunctioning drain or a very dirty dishwashing machine. I can't say I'll be back as long as the restaurant smells that way.
Atmosphere: 2
Food: 3
Service: 5
Ordered through uber. I got a huge bowl of rice with some specks of shredded beef on top. Awful. I ordered and paid for a steak bowl with ribeye steak. There was no ribeye. Just some gross shredded beef.
Food: 1
Service: 1
Recommended dishes: Steak Bowl
Ordered food, Jerry didn't seem like he wanted to be there. Very monotone when talking, no customer service skills today. The lady in the background wasn't welcoming as well. Maybe it's a Sunday thing.
Atmosphere: 3
Food: 5
Service: 3
This Waba Grill has really gone to it smells like sewage. They are slow and they have no AC either and none of the table are ever clean. The soda machine looks like it hasn't been cleaned in weeks! The manager really needs to do something or be replaced. The girl working the register also has an attitude and really doesn't want to work! This was the worst experience I've ever had here!