Staying at Loews came for the views and room service. My burger is raging flaming spicy, gross and the fries are cold and hard. Not thrilled. $32 charcuterie very mediocre. View from room industrial. Never again.
Atmosphere: 1
Food: 1
Service: 5
Sarah V.
Nice atmosphere, but the menu is a little limited. Always a great place to hangout overall. They have the big screen tv playing games and sometimes they have live music. Both times we've been in the winter they have the fireplace going, which makes the lounge nice and cozy.
Taylor S.
I really like Cascade. The architecture is awesome, there's awesome views of the mountains and Sonoran desert, and the food is great. Service is just okay. I had this burrata dish with tomatoes, fresh basil and balsamic vinegar, and it was scrumptious. I had a chocolate and vanilla creme brulee for dessert, and that too was scrumptious. They have live music, which is a nice plus. Service I found was not particularly their strong suit and not what I would expect from a hotel of this caliber. Not only were they aloof and disinterested, but they didn't have a great knowledge of alcoholic beverages... mind you, this lounge is located in a 4 star hotel. I asked for a wine spritzer, and the girl literally looked at me like I had two heads and asked me what that was. I just sighed and asked her for a beer. I would say Cascade was a great place to spend an evening and I would come back, just get better, more knowledgeable staff!!
mbarajas2
I had read many great reviews so I was very excited for our stay! I was really impressed with overall ambience once you enter the resort lobby. The decor is beautiful. My discontent was with the room. Cleanliness was the problem- seemed was not vacuumed in quite some time, bathroom was not great either, door needs replacement as it gets stuck to open/close. Linens didn’t feel clean, the pillows had a stench in them. Had a horrible night in all honesty. Had it not been for the room, I would have loved this place and my rating would have been a 5. Also do not recommend the outdoor bar & grill - there wasn’t a lot of guests during our stay, you’d think service would be on top but wasn’t the case. The breakfast was really good and have no complaints there, and service was great there too. Giving it a 2 to give them credit for the outside amenities: pools, trails, the waterfall close by, koi pond, toss game. I wanted to like this enough to go back but sadly won’t be the case.
jsissener
Was nice hotel gorgeous views. Great staff very friendly. Room there are issues air circulation was not good we had suite and the bed room was hot no air circulation. Then leaving seen a mouse run across floor and go into wet bar.
JoEA0723
My husband & I wanted to getaway for the night tho we're locals & this hotel was well worth the stay. Great customer service from check in, pool, restaurants to the door man. Very relaxing property, quiet rooms, surrounded by nature & close to city. We'll definitely be staying again.
AHawk61
Celebration getaway. Have visited Ventana for meals and other activities but have never slept here before. Room 3245.. big, beautiful, nice and cool with quiet A/C. Very clean all around, including the carpet. Bathroom has larger sized and better amenities. Nice towels and again, completely clean. Oversized and clean balcony with nice chairs and we had a pretty Mountain View. All the food we ate was spectacular, not even any near misses. From the salmon in the lobby lounge to a perfect steak at Flying V, to delicious and well prepared bfast at canyon cafe to my bagel and lox from the coffee shop- truly fabulous presentations which we didn’t mind paying for. Our day in the shade poolside was enjoyable- beautiful clear water and friendly prompt poolside food and drink service. Our only complaint would be the pillows, which no longer had any fluff to them. Could’ve used more than two a piece. Bed otherwise was extremely comfortable.
Visitor62423
The hotel room was clean and tidy. The staff were friendly and polite. The service was excellent. The hotel had some great facilities for leisure activities including swimming pools, gym, and hiking trails.
w0jcikn
Family was well taken care of. Staff were superb, food was tasty, and the grounds were stunning. Staff were especially attentive to our two year old and the pups we saw there looked very happy. Had a wonderful stay and will be back for sure! A must stay in Tucson.
Jay T.
Better than average food, excellent cocktails, and gorgeous views. This was actually an incredibly delicious burger and fries. It's a great option for a quick meal if you're staying at the Loews resort.
We spent 4 days at Loews Ventana and one word can be used to describe it. Breathtaking. The Santa Catalina backdrop is everything but the service much like the backdrop is impeccable.We had a grand skyline mountain view room, which just made those sunsets more memorable. Breakfast everyday at Canyon Cafe was exceptional with lots of choice. Pool service was a highlight of our stay and kudos to Alex who knew our order before we made it.We also had the privilege of meeting some great people and Tucson left a great impression. So much to do, so little time. This has become our new favourite destination in Arizona.
James L
We stayed for one night and will be back again soon. We did the room upgrade which i would suggest it's very well worth it. Our room was very clean with a great view of the mountains. There are three restaurants on the property. There is a trail that goes to a water falls we took and took plenty of pictures. They also have a large pool and a golf course.
mastaple
Nice resort in a quiet and unique location against the desert mountains. The resort is tucked away from any busy area, but close enough to go off site if desired for shopping or eating. Room was quiet, clean, and upscale. bed and linens were well made. The staff were exceptional, friendly, and helpful to everyone that I could see. Pool area was well laid out and warm with plenty of places to sit and towels to use at the pool. Multiple eating options on site. Recommendations: make reservations for eating well ahead of time. try to get the sunday bbq brunch. upgrade to a room with a mountain view.
Ben Patterson
Best bartenders ever the servers do a good job too.
nisha k.
It's a lounge room in a hotel. We went with three kids. Was weird for them to sit in awkwardly large clunky seats but we managed. We ordered the margarita and the mushroom ricotta pizzas. The margarita was great (even tho the kids picked off the sun dried tomatoes),the ricotta mushroom one was just ok. The ricotta was too lumpy and wasn't evenly spread. Pie would have been sooo much better without ricotta at all. Overall was Om good overpriced pizza!
Staying at Loews came for the views and room service. My burger is raging flaming spicy, gross and the fries are cold and hard. Not thrilled. $32 charcuterie very mediocre. View from room industrial. Never again.
Atmosphere: 1
Food: 1
Service: 5
Nice atmosphere, but the menu is a little limited. Always a great place to hangout overall. They have the big screen tv playing games and sometimes they have live music. Both times we've been in the winter they have the fireplace going, which makes the lounge nice and cozy.
I really like Cascade. The architecture is awesome, there's awesome views of the mountains and Sonoran desert, and the food is great. Service is just okay. I had this burrata dish with tomatoes, fresh basil and balsamic vinegar, and it was scrumptious. I had a chocolate and vanilla creme brulee for dessert, and that too was scrumptious. They have live music, which is a nice plus. Service I found was not particularly their strong suit and not what I would expect from a hotel of this caliber. Not only were they aloof and disinterested, but they didn't have a great knowledge of alcoholic beverages... mind you, this lounge is located in a 4 star hotel. I asked for a wine spritzer, and the girl literally looked at me like I had two heads and asked me what that was. I just sighed and asked her for a beer. I would say Cascade was a great place to spend an evening and I would come back, just get better, more knowledgeable staff!!
I had read many great reviews so I was very excited for our stay! I was really impressed with overall ambience once you enter the resort lobby. The decor is beautiful. My discontent was with the room. Cleanliness was the problem- seemed was not vacuumed in quite some time, bathroom was not great either, door needs replacement as it gets stuck to open/close. Linens didn’t feel clean, the pillows had a stench in them. Had a horrible night in all honesty. Had it not been for the room, I would have loved this place and my rating would have been a 5. Also do not recommend the outdoor bar & grill - there wasn’t a lot of guests during our stay, you’d think service would be on top but wasn’t the case. The breakfast was really good and have no complaints there, and service was great there too. Giving it a 2 to give them credit for the outside amenities: pools, trails, the waterfall close by, koi pond, toss game. I wanted to like this enough to go back but sadly won’t be the case.
Was nice hotel gorgeous views. Great staff very friendly. Room there are issues air circulation was not good we had suite and the bed room was hot no air circulation. Then leaving seen a mouse run across floor and go into wet bar.
My husband & I wanted to getaway for the night tho we're locals & this hotel was well worth the stay. Great customer service from check in, pool, restaurants to the door man. Very relaxing property, quiet rooms, surrounded by nature & close to city. We'll definitely be staying again.
Celebration getaway. Have visited Ventana for meals and other activities but have never slept here before. Room 3245.. big, beautiful, nice and cool with quiet A/C. Very clean all around, including the carpet. Bathroom has larger sized and better amenities. Nice towels and again, completely clean. Oversized and clean balcony with nice chairs and we had a pretty Mountain View. All the food we ate was spectacular, not even any near misses. From the salmon in the lobby lounge to a perfect steak at Flying V, to delicious and well prepared bfast at canyon cafe to my bagel and lox from the coffee shop- truly fabulous presentations which we didn’t mind paying for. Our day in the shade poolside was enjoyable- beautiful clear water and friendly prompt poolside food and drink service. Our only complaint would be the pillows, which no longer had any fluff to them. Could’ve used more than two a piece. Bed otherwise was extremely comfortable.
The hotel room was clean and tidy. The staff were friendly and polite. The service was excellent. The hotel had some great facilities for leisure activities including swimming pools, gym, and hiking trails.
Family was well taken care of. Staff were superb, food was tasty, and the grounds were stunning. Staff were especially attentive to our two year old and the pups we saw there looked very happy. Had a wonderful stay and will be back for sure! A must stay in Tucson.
Better than average food, excellent cocktails, and gorgeous views. This was actually an incredibly delicious burger and fries. It's a great option for a quick meal if you're staying at the Loews resort.
Restaurantji Recommends
We spent 4 days at Loews Ventana and one word can be used to describe it. Breathtaking. The Santa Catalina backdrop is everything but the service much like the backdrop is impeccable.We had a grand skyline mountain view room, which just made those sunsets more memorable. Breakfast everyday at Canyon Cafe was exceptional with lots of choice. Pool service was a highlight of our stay and kudos to Alex who knew our order before we made it.We also had the privilege of meeting some great people and Tucson left a great impression. So much to do, so little time. This has become our new favourite destination in Arizona.
We stayed for one night and will be back again soon. We did the room upgrade which i would suggest it's very well worth it. Our room was very clean with a great view of the mountains. There are three restaurants on the property. There is a trail that goes to a water falls we took and took plenty of pictures. They also have a large pool and a golf course.
Nice resort in a quiet and unique location against the desert mountains. The resort is tucked away from any busy area, but close enough to go off site if desired for shopping or eating. Room was quiet, clean, and upscale. bed and linens were well made. The staff were exceptional, friendly, and helpful to everyone that I could see. Pool area was well laid out and warm with plenty of places to sit and towels to use at the pool. Multiple eating options on site. Recommendations: make reservations for eating well ahead of time. try to get the sunday bbq brunch. upgrade to a room with a mountain view.
Best bartenders ever the servers do a good job too.
It's a lounge room in a hotel. We went with three kids. Was weird for them to sit in awkwardly large clunky seats but we managed. We ordered the margarita and the mushroom ricotta pizzas. The margarita was great (even tho the kids picked off the sun dried tomatoes),the ricotta mushroom one was just ok. The ricotta was too lumpy and wasn't evenly spread. Pie would have been sooo much better without ricotta at all. Overall was Om good overpriced pizza!