Dunkin'

10200 E Old Vail Rd, Tucson
(520) 207-4760

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Recent Reviews

I like Dunkin Doughnuts coffee a lot more than I thought that I would. I'm from Califormia, land of Starbucks. I at least enjoy their cold brew coffee the same! And pastries too? It's perfect for breakfast or a mid-day pick me up.
Today at 12:30 I sat at the drive-through speaker box for nearly 5 minutes. Nobody said anything to me. Nobody apologized for the wait. So I proceeded to pull up to the window, hoping I would be able to place my order there which I did however, there seems to be one manager in particular who seems to lack priorities and Customer Service skills. I am a manager for a restaurant with a drive-through and if my employees let a customer sit at the drive-through box for five minutes...
A pretty standard Dunkin shop. It gets really busy in the morning hours, the drive through is the worst, not their fault...it's the impatient, inattentive doughnut lovers who make it a challenge, but also the lobby can get hectic. They have the luxury of being the sole "gathering spot" in the area, but do a good job of taking care of their customers.

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