Jack in the Box

1202 W St Marys Rd, Tucson
(520) 623-4957

Recent Reviews

Kwame Couch

the worker jose has herpes on his lips and smells like he didn’t wipe correctly ????never bringing my kids here again

Atmosphere: 1

Food: 1

Service: 1

Master Sheen O

This worker named Jose smells like he hasn’t had a shower

Atmosphere: 3

Food: 3

Service: 3

Toni Islas

Breakfast Jack was just made and very good.

Atmosphere: 5

Food: 5

Service: 5

Luisa Lopez

The boy who served us was very friendly?Parking: I think there are more than 10 places, enough for the size of the restaurant.Kid-friendliness: There is food appropriate for small children, large stool seatingWheelchair accessibility: From the parking lot, there are no slopes, and the table is wheelchair-friendly

Atmosphere: 5

Food: 5

Service: 5

Peter Santaniello

My two toy poodles loved the pup cup of whipped cream, they woofed it down! They are some of the nicest people I know, and are totally animal lovers!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos, Chicken Nuggets, French Fries, Fries

zuly bustamante

Just went tonight not sure who the worker was but he was super sweet and patient!

Atmosphere: 5

Food: 5

Service: 5

Karen Moroyoqui-Acosta

This is my neighborhood Jack in the Box and I don't like going here because the staff is always rude I will mostly go to one's outside of my neighborhood I would rather make the drive then go to this one or I just don't get Jack in the Box at all.

Atmosphere: 1

Food: 3

Service: 1

Jane Hobson

Goid breakfast. Clean restrooms.

Atmosphere: 5

Food: 5

Service: 5

Brenda Nelson

Went there with a friend we ordered the tacos,been going since we were teenagers boy how time flies and we still enjoy

Food: 4

Service: 4

Carrod Liz

My experience here is usually pretty good regarding the food and presentation of the food. Although, I was here yesterday around 8pm and they had like 2or 3 employees working. I'm confused how this is a 24hr location and they said they were not taking any orders because of short staff? Did they get paid all shift to not do their jobs? I've been to Jack in the box locations where 1 or 2 employees are working and they still make it happen. The only other issue I have is you have to double check your food here. sometimes they have an employee who is about 5'5 who will ask to take your order with great customer service skills who repeats your order back to you a few times but when you receive your food it's with less than what you order or the wrong order.

Atmosphere: 4

Food: 5

Service: 3

9onzá1ez Koko

Slow service.

Dayton Brown

Bacon Ultimate Cheeseburger and Loaded Tiny Tacos.

Food: 4

Service: 5

Recommended dishes: Ultimate Cheeseburger, Tiny Tacos

Cleta Sabel

On a day trip, we stopped in for a meal. My husband needed to use the restroom and was given a code to use to open the door, which he tried a few times, but the door would not open. I went to get help and the order taker said it was in use. I told her the door sign said vacant and was green. She got rude and repeated herself. I repeated myself and asked for the code again to double check it when a member of the grill team asked the issue. The order taker told her the restroom was in use and I corrected her that it said it was vacant, the grill girl came out, put a code in and opened the empty bathroom door. The issue with her was the look on her face. She made us feel like we were causing an unnecessary issue. There was another customer who had been there before we arrived who voiced to me they were not helpful for her either. Not sure why. Our trip did not turn out as planned, those things happen, but the one meal we ate out and spent $25.00 on with bland french fries and two flat sodas ( so, bad oil or little salt and not enough carbonation) was Not worth it. The sandwhich and chicken strips were good. Will not visit that store again.

Atmosphere: 1

Food: 1

Service: 1

Victor Ochotorena

Quick question, how exactly are you supposed to order tacos? I pull up to the drive thru, knowing what I wanted already, as I'm waiting to get my order taken I get no response so I wait, untill I finally said something they respond, so I give him my order "10 ORDERS of tacos" but he wasn't speaking clearly (maybe is was the speaker so I let it go) because I couldn't hear I pulled up to the window and a girl opened the window repeating my order "10 ORDERS of tacos" and I repeated "yes, 10 ORDERS of tacos" soo where did it go wrong? Maybe I should of asked for a receipt but knowing I was their only customer I felt like I could trust them I mean they did just repeat my order as did I soo I didn't think twice. Bad mistake for trusting them... Come home to only 10 tacos not 10 "ORDERS" just 10 tacos... It's always this location I have trouble with and I still come here because its near the hospital where I work, I just want to get food and go home so I just keep giving them the benefit of the doubt but not no more. I even tried calling to get things sorted out because I wasn't sure if I was charged at the time, but no answer, it ringed once then it kept saying it was busy after I tried calling again. I usually don't write bad reviews but I'm just getting tired of this location they really need structure here, I don't blame the workers, I blame whoever is in charge of training these workers. I hope something gets done because not much is open when I get out of work.

Gerald Pellikaan

Got my order wrong. Fry's were cold.

Atmosphere: 3

Food: 1

Service: 1

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