McDonald's

Name: McDonald's
Address: 5225 S Palo Verde Rd, Tucson, Arizona, 85706, US
Telephone: (520) 741-1634
Price range: $
Rating: 2.3

$ • Fast Food, Burgers, Coffee Shops

Hours:
5225 S Palo Verde Rd, Tucson
(520) 741-1634

Menu Order Online

About McDonald's

McDonald's is a fast food restaurant with a drive-through option, and the grounds are well-maintained and free of trash. When ordering, employees are generally attentive and quick to assist, but there have been issues with slow service, especially during large orders of fries, with customers reporting waits of over 15 minutes for their meals.

Additionally, customers have faced problems with incorrect orders. For instance, a $5 meal that includes a McDouble, nuggets, fries, and a drink may sometimes be missing items like ketchup. Despite these issues, the drive-through service is usually efficient and convenient for those with busy schedules.

At the front counter, the manager has been noted to lack basic manners, such as greeting customers or making eye contact. Some reviews highlight experiences of callous service, with employees seeming more focused on gossip than customer care. However, many customers appreciate the hard work of the team and express satisfaction with their service, stating that they rarely have to wait for their orders.

Moreover, a recent incident showed the restaurant's integrity and courtesy when a customer left their cell phone behind. The general manager promptly returned the device, reflecting positively on the staff's honesty. Despite some complaints, customers continue to visit this location for its convenience and affordability.