we got 3 pepperoni thin crust pies , they were gross , it was probably the worst pizza i have ever tasted in my life . it was like chewing on cardboard or something and the flavor was not very good either ....
Atmosphere: 3
Food: 1
Service: 3
ProReview
Pizzas are always good quality, esp. handmade, attention to toppings and special requests. Hats up to you guys, keep up great quality work! Appreciate your business!
Atmosphere: 5
Food: 5
Service: 5
G. Host
The calls are outsourced to India. Got hung up on twice for asking them to speak a little bit slowly as I am hard of hearing. Guess I don't need the carbs anyway.
Renee G
Can't rate the food as I ended up not placing an order. I called in an order and after the intake person tried upsell me the upteenth time, I hung up t me phone. After the first update attempt I was very clear I just wanted a 12 inch pizza, that was all! She kept trying. Heck, in the amt of time she took on the phone I could have made my pizza! Lost a sale today. Went to Peter Piper , who as expected only tried one upsell. Then took me at my word for what I wanted!!
Service: 2
TheVerySeriousLewis
The food was disappointing, unbaked, and probably gave me food poisoning. Also the delivery person didn't do no contact like requested. Originally I was going to give a 2 but when I tried to leave a review on the order through the site it wouldn't let me, just like every other time I have had a bad experience at Papa John's.
Food: 1
Service: 1
Alexandra Ozbourne
Used carry out service. Pizza was a little undercooked in my opinion.
Food: 1
Service: 4
Langi
*EDIT* THERE NEEDS TO BE AN OPTION ON THE APP WHERE U CAN TYPE IN A FEW EXTRA "COOKING INSTRUCTIONS" FOR YOUR PIZZA! *End of EDIT* CHANGED FROM 4 STARS TO 5 STARS.I think her name is Pedra? but she always makes sure everything with mt order is correct and is always very professional and kind on the phone. I see a woman there, I don't know her name but she's an older woman with glasses and a very short pixie haircut with her natural gray hair. SHE is extremely kind as well and ALWAYS makes sure my order is correct. THIS LOCATION HAS IMPROVED SOO MUCH. With customer service, with everything. PLEASE keep it up!??For ALL PJs-There should be an option to order 12 wings. There is a BIG GAP when ordering wings.NEWEST UPDATE: I'm Very disappointed, I ordered a delivery order a couple nights ago and was then told to pick it up and when I called I was very rudely and Coldy told "fine it'll be a while" I said No I'll just pick it up. I got there, I'm 4 MINUTES AWAY And the delight was backing out as I got there and was Already back when I was leaving, ?♀️ but Ok. It was raining and I Think there was only 1 delivery person so I don't know. But I'm highly disappointed because I feel the customer service used to be the BEST here and has absolutely gone down. I will be keeping track of the food and the service... PS, the older woman that helped me when I picked up my order did take fix it in a way and I DO appreciate that, but it's the customer service that needs work. I take that very seriously. When I'm spending almost $100 on dinner I expect respect. Well it should be given anyways. So we'll see.*UPDATE* JUST USED THE WEBSITE TO ORDER FOR THE FIRST TIME & IT WAS SO QUICK & EASY, SIGNED UP FOR THE REWARDS PROGRAM! EVERY $1 SPENT IS A $1 EARNED! ONCE YOU SPEND $75 YOU GET $10 IN PAPA JOHNS MONEY! TO ORDER WHATEVER YOU WANT! THEY ALSO HAVE DEALS YOU CAN CHECK OUT! YOU CAN ALSO TRACK YOUR ORDER! IT'S AWESOME! & AS USUAL THE DELIEVERY DRIVERS ARE SO VERY KIND, NO MATTER WHAT. WHICH TRULY MEANS A LOT. *END UPDATE*THANK YOU To this Papa John's! ?? IT'S THE DELIVERY DRIVERS CUSTOMER SERVICE @ THIS LOCATION THAT GO ABOVE & BEYOND! THAT'S WHY YOU GET 5 STARS! & YES, ALWAYS FRESH, HOT, YUMMY FOOD.Keep it up ? ?
M B
It takes a lot to impress me and I have to say I am very pleased with the pizza I got today! It was delicious! 10/10
It takes a lot to impress me and I have to say I am very pleased with the pizza I got today! It was delicious! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Blue Blonde
I went in the service was very good. I sat on a bench inside the store waiting for my pizza to be made last night! As I was sitting I noticed little bugs running all over the floor. They looked like little German cockroaches. Their dozens of them. I even saw them across the floor on the other side of the stores waiting area. I also looked under the bench and their was a long woman's hair. I got my pizza and ate most of it. It was mediocre. I won't be back because I think the place is Vermon infested. I like the service provided but my experience was to foul and dirty to go back.
Recommended dishes: BBQ Chicken and Bacon Pizza
Norma Williams
Great price and yummy pizza ?
Atmosphere: 5
Food: 5
Service: 5
Johnbeesails3 Suhrheinrich
Friendly staff good pizza.
Atmosphere: 5
Food: 4
Service: 5
Jenna Aguirre
Everyone at the river and La Cañada Dr, location is very nice and friendly also this place is very clean..
Best pizza in Town!
Atmosphere: 5
Food: 5
Service: 5
Yummy Daddy John John.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Cheesesticks
we got 3 pepperoni thin crust pies , they were gross , it was probably the worst pizza i have ever tasted in my life . it was like chewing on cardboard or something and the flavor was not very good either ....
Atmosphere: 3
Food: 1
Service: 3
Pizzas are always good quality, esp. handmade, attention to toppings and special requests. Hats up to you guys, keep up great quality work! Appreciate your business!
Atmosphere: 5
Food: 5
Service: 5
The calls are outsourced to India. Got hung up on twice for asking them to speak a little bit slowly as I am hard of hearing. Guess I don't need the carbs anyway.
Can't rate the food as I ended up not placing an order. I called in an order and after the intake person tried upsell me the upteenth time, I hung up t me phone. After the first update attempt I was very clear I just wanted a 12 inch pizza, that was all! She kept trying. Heck, in the amt of time she took on the phone I could have made my pizza! Lost a sale today. Went to Peter Piper , who as expected only tried one upsell. Then took me at my word for what I wanted!!
Service: 2
The food was disappointing, unbaked, and probably gave me food poisoning. Also the delivery person didn't do no contact like requested. Originally I was going to give a 2 but when I tried to leave a review on the order through the site it wouldn't let me, just like every other time I have had a bad experience at Papa John's.
Food: 1
Service: 1
Used carry out service. Pizza was a little undercooked in my opinion.
Food: 1
Service: 4
*EDIT* THERE NEEDS TO BE AN OPTION ON THE APP WHERE U CAN TYPE IN A FEW EXTRA "COOKING INSTRUCTIONS" FOR YOUR PIZZA! *End of EDIT* CHANGED FROM 4 STARS TO 5 STARS.I think her name is Pedra? but she always makes sure everything with mt order is correct and is always very professional and kind on the phone. I see a woman there, I don't know her name but she's an older woman with glasses and a very short pixie haircut with her natural gray hair. SHE is extremely kind as well and ALWAYS makes sure my order is correct. THIS LOCATION HAS IMPROVED SOO MUCH. With customer service, with everything. PLEASE keep it up!??For ALL PJs-There should be an option to order 12 wings. There is a BIG GAP when ordering wings.NEWEST UPDATE: I'm Very disappointed, I ordered a delivery order a couple nights ago and was then told to pick it up and when I called I was very rudely and Coldy told "fine it'll be a while" I said No I'll just pick it up. I got there, I'm 4 MINUTES AWAY And the delight was backing out as I got there and was Already back when I was leaving, ?♀️ but Ok. It was raining and I Think there was only 1 delivery person so I don't know. But I'm highly disappointed because I feel the customer service used to be the BEST here and has absolutely gone down. I will be keeping track of the food and the service... PS, the older woman that helped me when I picked up my order did take fix it in a way and I DO appreciate that, but it's the customer service that needs work. I take that very seriously. When I'm spending almost $100 on dinner I expect respect. Well it should be given anyways. So we'll see.*UPDATE* JUST USED THE WEBSITE TO ORDER FOR THE FIRST TIME & IT WAS SO QUICK & EASY, SIGNED UP FOR THE REWARDS PROGRAM! EVERY $1 SPENT IS A $1 EARNED! ONCE YOU SPEND $75 YOU GET $10 IN PAPA JOHNS MONEY! TO ORDER WHATEVER YOU WANT! THEY ALSO HAVE DEALS YOU CAN CHECK OUT! YOU CAN ALSO TRACK YOUR ORDER! IT'S AWESOME! & AS USUAL THE DELIEVERY DRIVERS ARE SO VERY KIND, NO MATTER WHAT. WHICH TRULY MEANS A LOT. *END UPDATE*THANK YOU To this Papa John's! ?? IT'S THE DELIVERY DRIVERS CUSTOMER SERVICE @ THIS LOCATION THAT GO ABOVE & BEYOND! THAT'S WHY YOU GET 5 STARS! & YES, ALWAYS FRESH, HOT, YUMMY FOOD.Keep it up ? ?
It takes a lot to impress me and I have to say I am very pleased with the pizza I got today! It was delicious! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
It takes a lot to impress me and I have to say I am very pleased with the pizza I got today! It was delicious! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I went in the service was very good. I sat on a bench inside the store waiting for my pizza to be made last night! As I was sitting I noticed little bugs running all over the floor. They looked like little German cockroaches. Their dozens of them. I even saw them across the floor on the other side of the stores waiting area. I also looked under the bench and their was a long woman's hair. I got my pizza and ate most of it. It was mediocre. I won't be back because I think the place is Vermon infested. I like the service provided but my experience was to foul and dirty to go back.
Recommended dishes: BBQ Chicken and Bacon Pizza
Great price and yummy pizza ?
Atmosphere: 5
Food: 5
Service: 5
Friendly staff good pizza.
Atmosphere: 5
Food: 4
Service: 5
Everyone at the river and La Cañada Dr, location is very nice and friendly also this place is very clean..
Atmosphere: 5
Food: 5
Service: 5