Shish Kebab House of Tucson

I really wanted to like this place. That was not the case. The jamede was so watered down, the lamb had absolutely no flavor. And the gyro meat was pre-cut slices of gyro (I asked the waiter specifically before I ordered how they cut their meat, thin or thick off the spit, he said thin) I know my gyro meat, since I have served it my whole life. So it really annoys me when restaurants want to act like their gyro meat is cut fresh when it's absolutely not. I sent it back right away. We also ordered falafel that was undercooked (4 pieces for $9), as well as meat pies that were actually not meat pies, they were more like sumbosas (they were ok, but $9 for 2 is crazy). On top of that, the order came out very slow and the fries I asked for instead of the gyro (which should have been free for the inconvenience ) came out literally 5 min before we left ($6 for about 1/3 of a potato fried up is ridiculous). Very disappointed. We should have left as soon as we found out the Jordanian owner was no longer the owner.

I had an extremely disappointing experience at this restaurant. I spent $50 on a lamb shank and other items, expecting high-quality food and service. First, the lamb shank didn’t even come with rice, which is usually standard. The hummus was clearly old and tasted off, making me question the freshness of their food overall.

When I returned to request a refund, I encountered one problem after another. The staff was unhelpful, and I had to go through an exhausting process just to get someone to take my complaint seriously. I eventually managed to speak with the owner, who wasn’t on-site. Unfortunately, the owner refused to issue a refund despite the poor quality of the food and the obvious mistakes in the order.

I left frustrated, cut my losses, and went to a fast food place instead. To make matters worse, I saw other customers dealing with similar issues, which suggests this is a common problem here. The lack of accountability and poor customer service was unacceptable. I would not recommend this place to anyone—avoid it at all costs.

Atmosphere: 1

Service: 1

Knock off kebab restaurant, would not return. Definitely not what we expected. Service was good, very small meat portions.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Chicken Kebab

Nov. 15th, 2024: Update!! Still the same GREAT place for authentic Mediterranean dishes, filled with flavor and prepared with care!

Always a friendly, calm and pleasant experience; with the best food! The food is always fresh and generous proportions!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gyro Deluxe

I've been to this restaurant many times and have never been disappointed in the food or service. If you enjoy Mediterranean food this is the place to go in Tucson. It always seems busy but have never had any problems getting in or waited on within a reasonable amount of time.

The food was expensive and terrible

Atmosphere: 3

Food: 2

Service: 2

Food was great. Fresh. steak was tender. Kabob had great flavor service was excellent. Definitely recommend eating here and prices were reasonable

Atmosphere: 5

Food: 5

Service: 5

This is one of my favorite Middle Eastern restaurants in Tucson. All food is excellent quality and freshly prepared. The beef kabob I ordered was neatly trimmed and flavorful. The grilled vegetables with great flavor.

The hummus is also homemade and delicious. They also offer Arabic coffee and hot tea.

This hidden gem is at the back of the retail area across from Park Place Mall and near Verizon.

Atmosphere: 5

Food: 5

Service: 5

We had high expectations for this restaurant, having been drawn in by the glowing reviews, but unfortunately, our experience was a letdown. While the belly dancer’s performance was undeniably captivating, and she did an amazing job, it couldn’t make up for the dismal service. After being handed our plates, we waited 20-30 minutes for pita bread, which was only brought out after we reminded the staff. Our server seemed disengaged and never checked on us, neglecting not just the bread, but also basic courtesies like refilling our water glasses. The atmosphere quickly became uncomfortable as we were left feeling forgotten. To make matters worse, the portions were disappointingly small, especially considering the nearly $30 per person price tag. For what we received, it simply didn’t come close to justifying the cost. A beautiful performance, yes, but it was overshadowed by poor service and a lackluster dining experience.

Atmosphere: 4

Food: 2

Service: 1

I'm visiting from out of town. The food was amazing. I had the gyro (or is it pronounced gyro lol) and a salad. The meat was super tender and seasoned to perfection. The lettuce for the salad was fresh and crisp. We shared a baklava for desert. Sheer perfection! It was warm and buttery with a light and flaky crust. Our waiter was attentive and friendly. The restaurant was clean. I would highly recommend Shish Kebab House, and I hope I get to visit again before I return home.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gyro Deluxe, Baklava

Staff was very friendly and food was great

Atmosphere: 5

Food: 5

Service: 5

Ordered food for delivery, the family kebab was so disappointing because the meats were so small for the price we paid, the food took forever and was cold when it arrived

Food: 3

Service: 3

First time getting food from there, and it's ok, pita bread was hard to chew and chicken was different to what I've had before.

Atmosphere: 2

Food: 2

Service: 2

Delicious food 🥑 great customer service

Atmosphere: 5

Food: 5

Service: 5

Yummy Gyros & Greek Salads!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Gyro Deluxe